Trusted Cloud Infrastructure for Security and Compliance

Securing your foundation

Vultr's infrastructure security strategy protects every layer of your cloud environment with enterprise-grade controls meeting SOC 2+ (HIPAA), ISO 27001/27017/27018, and PCI DSS standards. Our NIST 800-53 aligned security framework ensures your workloads run on audited, compliant infrastructure designed for regulated enterprises.

Network security

Our approach combines next-generation firewall protection with real-time threat intelligence and behavioral analysis, along with multi-gigabit DDoS protection featuring sub-second mitigation. Logical segmentation and zero-trust access controls help control and isolate internal traffic, reducing the risk of lateral movement and unauthorized access. All inter-node communications are encrypted with TLS 1.3 and forward secrecy, ensuring data integrity and confidentiality.
For clients seeking enhanced isolation and control, Vultr offers customizable network configurations, including Virtual Private Cloud (VPC) options with cryptographic tenant separation meeting ISO 27017 standards, as well as dedicated interconnects with customer-controlled routing and access policies. These capabilities are supported by a 24/7 Network Security Operations Center for continuous monitoring and response.
To maintain a strong security posture, Vultr conducts quarterly penetration testing by certified ethical hackers (CEH/OSCP), real-time vulnerability scanning aligned with the NIST Cybersecurity Framework, and annual SOC 2+ Type II audits. These ongoing measures ensure that our network defenses adapt to evolving threats and provide a secure foundation for client operations.

Server security

Our KVM/QEMU hypervisor provides hardware-enforced isolation with secure boot, TPM 2.0 root of trust, and cryptographically signed firmware. Supply chain integrity is validated through vendor attestation and measured boot processes.
Bare Metal and GPU instances are isolated at the hardware level, ensuring dedicated resources with strong tenant separation, further verified through independent security testing.
Administrative access follows a zero-trust model with multi-factor authentication and Privileged Access Management, while a 24/7 SIEM delivers AI-powered threat detection. Automated patching with customer-controlled maintenance windows and real-time configuration drift detection help maintain compliance and system integrity.

Storage security

Data at rest is secured with AES 256 encryption using customer managed or hardware security module keys with automated rotation. Data in transit is protected with TLS 1.3 and certificate pinning. Hardware security modules provide tamper-resistant key storage to ensure integrity.
Access is managed through role-based-controls with granular permissions, supported by comprehensive audit trails for full visibility into storage operations. Additional safeguards include data loss prevention with automated classification and labeling, immutable backups with air gapped storage for ransomware protection, and redundancy measures to ensure durability and resilience against data loss.
To address data sovereignty requirements, Vultr provides geographic residency controls, protections for cross border data transfers aligned with global privacy regulations, and certified data destruction following government grade sanitization standards.

Virtualization security

Hardware enforced memory and CPU separation, combined with side channel attack mitigations for vulnerabilities such as Spectre and Meltdown, ensure secure tenant isolation.
The hypervisor is hardened with a minimal footprint, regular security updates, and real-time integrity monitoring with attestation. Automated vulnerability scanning, quarterly independent penetration testing, and continuous monitoring with machine learning based detection help maintain a secure virtualization foundation.
Customer workloads are further protected through cryptographic separation with dedicated encryption keys per tenant, software defined network boundaries, and per-tenant storage encryption domains. Resource quotas prevent cross-tenant interference, while incident response procedures and defined escalation paths provide an additional layer of assurance.

Managing security at scale

Vultr's operational security program ensures consistent, proactive security management across our global infrastructure. Our security operations are designed to detect, respond to, and prevent threats while maintaining transparent communication with customers.

Security operations and monitoring

Vultr operates an internal Security Operations Center that provides continuous monitoring and threat detection across our global infrastructure.

Continuous monitoring

Vultr operates an internal Security Operations Center that provides continuous monitoring and threat detection across our global infrastructure. Security events are analyzed 24/7 across network, compute, and storage environments, with advanced machine learning and behavioral analytics used to detect anomalies. Real-time dashboards enable automated alerting, escalation, and incident response, while proactive threat hunting helps identify emerging attack patterns and indicators of compromise.

Threat intelligence and analysis

This program is strengthened through the integration of global threat intelligence feeds with internal security telemetry, combined with automated traffic analysis to detect malicious activity at scale. Comprehensive security event logging and retention are maintained in line with regulatory requirements. Regular security posture assessments and risk analysis reporting ensure that defenses are continuously evaluated and adapted to the evolving threat landscape.

Vulnerability management

Vultr maintains a proactive vulnerability management program to identify and remediate security weaknesses before they can impact customers. Our strategy addresses both publicly known vulnerabilities and potential zero-day exploits.
Continuous assessment is integrated throughout development and production pipelines with automated vulnerability scanning, dependency monitoring, and automated security updates for critical components. Regular infrastructure and container security assessments provide coverage across all platform layers, while zero-day response procedures ensure rapid deployment of fixes.
Independent validation strengthens this program through quarterly penetration testing by certified security professionals, a responsible vulnerability disclosure program, and a bug bounty initiative that encourages contributions from the security research community. Regular code reviews and architecture assessments further validate our security posture.
When vulnerabilities may affect customer environments, Vultr provides proactive notifications, coordinated disclosure timelines, and security advisories with recommended actions and remediation guidance.

Incident response and management

Vultr maintains a comprehensive incident response program to swiftly address security events that may impact the confidentiality, integrity, or availability of our systems and customer data. Defined procedures guide the detection, classification, containment, and resolution of incidents, supported by clear escalation paths and decision-making authority. A cross-functional incident response team, including security, engineering, and customer success, ensures coordinated handling of events.
Security incidents are continuously monitored, logged, and prioritized to enable rapid response. Regular incident response exercises and tabletop simulations are conducted to maintain readiness. In the event that customer data is impacted, Vultr follows a 72-hour notification commitment and provides timely updates through dedicated communication channels. Post-incident reporting outlines lessons learned, preventive measures, and ongoing support to assist customers with their own investigations.
To strengthen resilience, Vultr integrates post-incident analysis into continuous improvement efforts. This includes actionable recommendations, regular reviews of response procedures, and updates to communication plans, as well as incorporating lessons learned into security training and awareness programs.

Access management and governance

Vultr implements strict access controls and governance procedures to protect customer data and infrastructure.

Administrative access controls

A zero trust model with multi-factor authentication is required for all administrative functions. Privileged Access Management includes session recording and approval workflows for sensitive operations. Access rights are kept accurate through regular reviews and automated deprovisioning, while role-based permissions and time limited grants enforce the principle of least privilege.

Governance and oversight

Quarterly audits verify that access controls remain effective and remediation steps are documented. Personnel with access to customer environments receive ongoing security awareness training, and security sensitive roles require background checks and clearance. Vendor and contractor access is also tightly managed with oversight and monitoring to maintain compliance with Vultr’s standards.

Vultr provides comprehensive security services designed to protect your workloads and data. These customer-managed security features integrate seamlessly with Vultr's infrastructure to provide defense-in-depth protection.

Network security services

• Vultr Firewall: Cloud-based firewall service providing packet filtering before traffic reaches your instances. Create reusable firewall groups with IPv4/IPv6 rules, attach multiple instances, and manage policies centrally through the customer portal. Vultr Firewall supports granular access controls for ICMP, TCP, UDP, and GRE protocols.
• DDoS Protection: Native DDoS mitigation system with 10Gbps protection capacity per instance. Automatically detects attacks within 60 seconds and routes malicious traffic to attack mitigation farms without routing through third parties. Layer 3 and Layer 4 attack protection with minimal latency impact.
• Virtual Private Cloud (VPC): Isolated private networks between instances within data center regions. Cryptographically separated tenant networks with no bandwidth charges for VPC traffic. Supports up to 126 instances per VPC with custom routing and network segmentation capabilities.
• Load Balancer: Security-managed load balancers with integrated firewall rules and automatic SSL certificate provisioning and management. Support for health checks, geographic traffic distribution, and failover capabilities with VPC integration.

Data protection services

• Automated Backup Services: Scheduled point-in-time backups. Encrypted backup storage with automated retention policies and one-click restoration capabilities. Convert backups to snapshots for extended retention and deployment flexibility.
• Manual Snapshots: On-demand instance imaging. Create deployment templates, preserve system states, and enable rapid instance cloning across regions. Full-system snapshots including configurations and data.
• Object Storage Security: S3-compatible object storage with four performance tiers. AES-256 encryption at rest, TLS 1.3 encryption in transit, and private-by-default access controls. Support for access keys, bucket policies, and CORS configuration. Rate limiting at 400 requests/second with global availability.
• Block Storage Encryption: High-performance NVMe and HDD block storage with encryption at rest and in transit. Expandable volumes from 10GB to 40TB with snapshot capabilities and cross-instance portability within regions.
• Vultr File System Encryption: Powerful NVMe file storage with data encryption in transit and at rest. Equipped with secure access controls, isolated networks and private IP configurations.

Container and Kubernetes security

• Container Registry: Private container image storage with role-based access controls and encrypted storage. Token-based authentication, image versioning, and seamless integration with Vultr Kubernetes Engine. Docker Hub proxy cache to prevent rate limiting.
• Vultr Kubernetes Engine (VKE): CNCF-certified managed Kubernetes with integrated security controls. Automatic TLS encryption, Calico CNI for network policies, RBAC support, and integration with cert-manager for automated certificate management. Supports external DNS and cluster autoscaling.
• Kubernetes Security Features:
  • Network policies for pod-to-pod communication control
  • Integrated load balancer firewall rules
  • Persistent volume encryption through CSI driver
  • Regular managed control plane security updates

Identity and access management (IAM)

• API Security: RESTful API v2.0 with bearer token authentication and comprehensive access controls. Rate limiting, request logging, and fine-grained permissions for programmatic resource management. Support for infrastructure-as-code through Terraform and CLI tools.
• SSH Key Management: Centralized SSH public key management with support for RSA, ECDSA, and ED25519 key types. Pre-load keys during instance deployment and manage access across multiple instances from the customer portal.
• Access Controls: Customer portal access controls with multi-factor authentication support. Account-level permissions and API key management with configurable expiration times and scope limitations.

DNS and certificate services

• Vultr DNS: AnyCast DNS hosting with global nameserver distribution. Support for all standard DNS record types, programmatic management via API, and integration with external DNS controllers for Kubernetes deployments.
• Automated TLS Management: Integration with Let's Encrypt through cert-manager for automated certificate issuance and renewal. Support for wildcard certificates and DNS-01 challenge validation through Vultr DNS API.
• Certificate Management: Load balancer SSL certificate provisioning and management with automatic renewal. Support for custom certificates and integration with certificate authorities beyond Let's Encrypt.

Security by design across all products

Vultr integrates security controls throughout the product development lifecycle, from architecture design through deployment and maintenance. Every product is built with defense-in-depth principles, compliance requirements, and enterprise security standards from inception.

Secure product development

Vultr embeds security throughout the software development lifecycle and in the validation of third party integrations to ensure products and services are secure from design through deployment.

Development lifecycle security

All new products and major features undergo security architecture reviews and threat modeling. Static and dynamic application security testing (SAST/DAST) is integrated into CI/CD pipelines, while dependency scanning and supply chain validation are applied to all components. Security code reviews and penetration testing are performed before production deployment to ensure readiness.

Third party integration security

Vultr conducts vendor security assessments for integrated components and dependencies. Regular security updates are applied to upstream projects such as Kubernetes, database engines, and container runtimes. Software packages and container base images undergo cryptographic validation, and supply chain attestation is supported through software bill of materials (SBOM) management.

Compute and infrastructure products

Vultr secures its cloud compute, Kubernetes, and container environments with layered protections that address isolation, configuration, and runtime security across the full stack.

Cloud compute and bare metal security

The hypervisor is regularly hardened with security patches and vulnerability assessments. Secure boot processes are enforced with hardware root of trust validation, and instance isolation controls prevent cross tenant access or data leakage. Automated baseline configurations ensure security standards are applied consistently across all compute products.

Vultr Kubernetes Engine (VKE)

The control plane is hardened against CIS Kubernetes benchmarks, with automated patch management for critical components. Network policies are enforced with Calico CNI controls, and integrated secrets management ensures data is encrypted at rest and securely distributed.

Container and registry security

Container images undergo vulnerability scanning with policy based deployment controls. Registry content is validated through image signing and verification, while admission controllers prevent deployment of non compliant or vulnerable containers. Runtime monitoring provides detection and response against container escape attempts.

Data and storage products

Managed Database security

Database engines are hardened with automated patch management to address vulnerabilities quickly. All communications are encrypted with TLS, supported by certificate management for secure connections. Database activity is continuously monitored with anomaly detection and alerting, and backups are encrypted with compliance ready retention policies.

Storage security

Object, Block, and File System storage services support both client-side and server-side encryption with multiple key management options. Data integrity is verified with cryptographic checksums, and access patterns are monitored to detect unauthorized activity. Secure deletion and sanitization procedures follow industry standards to ensure data is permanently removed.

Network and edge products

Load Balancer security

Load Balancers include built-in DDoS protection with traffic analysis and mitigation. SSL/TLS termination is supported with automatic certificate management and renewal, while health checks prevent traffic from being routed to compromised backends. Request filtering and rate limiting add further protection against application layer attacks.

CDN and DNS security

Edge security controls validate content and protect against cache poisoning. DNS queries are analyzed and filtered to block malicious resolution attempts, with DNSSEC implemented to ensure domain integrity. Geographic access controls and traffic analysis provide additional layers of threat detection.

API and developer platform security

API platform security

OAuth 2.0 and API key management are enforced with scoped permissions and rotation capabilities. Abuse is prevented through rate limiting and quota enforcement, while request validation and sanitization block injection attacks. Comprehensive audit logging is maintained with immutable audit trails for full visibility.

CLI and SDK security

Credentials are managed securely with encrypted configuration storage. All client tools use certificate pinning and encrypted communication channels, with regular security updates and vulnerability disclosures provided for client libraries. Multi-factor authentication is also supported to enhance access security.

AI and Machine Learning products

Serverless Inference security

Models are isolated to prevent cross tenant access or data leakage. Input validation and sanitization protect against prompt injection attacks, while inference requests are continuously monitored with anomaly detection to prevent abuse. Model versioning is enforced with cryptographic integrity verification.

GPU and High-Performance Computing

Shared GPU resources are secured through hardware-enforced isolation to maintain tenant separation. Container runtime security ensures AI and ML workloads run with defined resource constraints, while data pipelines for training and deployment are protected with dedicated security controls. Compliance measures support regulated AI and ML workloads, including sensitive data processing.

Product compliance and validation

Continuous security validation

All product APIs and interfaces undergo regular penetration testing, supported by automated security regression testing integrated into release processes. Security metrics are continuously monitored with real-time alerting, and customer environments benefit from configuration validation and advisory services.

Compliance integration

SOC 2+ Type II controls are embedded in product design and operations, with ISO 27001, 27017, and 27018 applied across all offerings. PCI DSS compliance is maintained for payment processing and sensitive data handling, while regional requirements such as GDPR and CCPA are built into data handling and processing workflows.

Security transparency

Customers receive regular security advisories and benefit from formal vulnerability disclosure procedures. Security configuration guides and best practices are published alongside product documentation, while compliance reports are made available to support enterprise due diligence.

Continuous evolution

Vultr's product security program continuously evolves with emerging threats, regulatory requirements, and industry best practices. Security is a fundamental design principle embedded in every product from conception through deployment and ongoing operation.

Vultr Control Panel

Web portal security

Access to the portal is protected with multi factor authentication, including TOTP and hardware security key support. Sessions are secured with encrypted tokens, automatic timeouts, and concurrent session management. CSRF protection, XSS prevention, and strict content security policies protect against web based attacks, while role-based access controls support team management and permission delegation.

Account and billing protection

Payment data is encrypted and processed in compliance with PCI DSS standards. Account activity is monitored with anomaly detection and login notifications, while API key management enforces scoped permissions and rotation capabilities. Secure password reset and account recovery procedures further protect against unauthorized account access.

Vultr Marketplace

Application vetting and security

All marketplace applications undergo a security review process before publication. Container images and templates are scanned for vulnerabilities, and application integrity is verified with cryptographic checksums. Marketplace offerings are maintained with regular security updates to address emerging risks.

Deployment security

Applications are provisioned through secure workflows with validated deployment scripts. Customer data is isolated during installation, and network security is enforced with default firewall configurations. Post-deployment checks validate security settings and confirm proper configuration.

Vultr Agent

AI-powered cloud intelligence platform

A conversational AI assistant delivers instant answers about Vultr products, services, and deployment options. Real-time pricing calculations support infrastructure planning and cost forecasting, while contextual guidance includes direct citations from official documentation and best practices. The platform also generates Terraform configurations to enable infrastructure as code (IaC) deployments and automation.

Global infrastructure with regional control

Vultr operates secure data centers across 32+ global locations, leveraging Tier 3 colocation facilities to provide customers with geographic choice and enterprise-grade physical security. Our distributed infrastructure model gives customers control over data residency and regulatory compliance while ensuring consistent security standards worldwide.

Global data center network

Customer geographic control

With more than 32 strategic cloud data center regions across North America, Europe, Asia Pacific, and emerging markets, customers can deploy infrastructure close to their users for optimized latency. Regional data residency ensures information remains within chosen boundaries, while compliance jurisdiction controls support GDPR, CCPA, and local data protection requirements.

Infrastructure standards

All Vultr facilities meet a minimum Tier 3 data center classification with a design availability of 99.982%. Power and cooling systems operate with N+1 redundancy and automatic failover, while multiple carrier connections and geographically diverse network paths ensure resilient connectivity. Seismic and environmental safeguards exceed local building codes to further strengthen reliability.

Physical security controls

1. Multi-Layered Defense Architecture: Vultr implements a comprehensive six-layer security model across all facilities.
2. Perimeter Protection: Controlled facility boundaries with professional security staffing, surveillance systems, and environmental threat mitigation meeting enterprise security standards.
3. Access Control Systems: Multi-factor biometric authentication with visitor management, comprehensive logging, and coordinated security operations between Vultr and facility providers.
4. Customer Premises Security: Vultr-controlled cages with full-height construction, independent access controls, and monitoring systems providing dedicated customer environment protection.
5. Equipment-Level Protection: Individual server and networking equipment security through hardware security modules, tamper detection, and integrated asset management.
6. Environmental Monitoring: Advanced climate control, water detection, fire suppression, and environmental monitoring ensuring optimal conditions for customer infrastructure.
7. Logical-Physical Interface: Secure boot processes, hardware attestation, and cryptographic protection bridging physical and logical security boundaries.

Customer choice and control

Deployment flexibility

Customers can select from more than 32 global regions based on regulatory, performance, or business needs. Workloads can be deployed in locations aligned with frameworks such as GDPR, HIPAA, PCI DSS, and NIST 800-53. Multi-region strategies support resilience and compliance, while data sovereignty features give customers complete control over where data is processed and stored.

Infrastructure visibility

Vultr provides access to SOC 2+ Type II reports and compliance documentation for due diligence. Security questionnaires are supported with comprehensive responses for customer assessments and audits, and regular compliance reports maintain transparency regarding certification status. The customer portal offers real-time visibility into infrastructure deployments and regional compliance.

Vultr is building a security-first, compliance-aligned cloud where VPCs and IAM form the dual pillars of protection — combining network isolation, access governance, and continuous auditability into one seamless, scalable platform.

• Adopt a VPC-first architecture where every service runs within a default VPC boundary — making security intrinsic, environments predictable, and isolation consistent across all products and regions.
• Vultr’s next-generation Identity and Access Management (IAM) framework underpins this vision, replacing legacy ACLs with fine-grained, policy-driven access control.

Vultr is dedicated to meeting the diverse global risk and compliance needs of our customers, covering areas such as server availability, security, data protection, and privacy. Our commitment to aligning to industry-wide privacy and security frameworks is demonstrated through our alignment with ISO and SOC 2+ frameworks and privacy regulations. Vultr also complies with the PCI-DSS standard as a PCI Merchant.
Vultr's cloud services are designed with compliance in mind, allowing our customers to deploy solutions tailored to their specific compliance requirements, whether it's HIPAA, ISO, PCI, SOC, or others. By aligning with the compliance frameworks of our data centers, customers can leverage a comprehensive compliance playbook to implement the necessary controls for their environment.
Our independent auditors have assessed Vultr maintains a central control framework to address the DORA requirements of critical ICT providers, leveraging standards such as ISO 27001 and the SOC 2 Trust Services Criteria. This approach enables Vultr to maintain services that are secure, reliable, and compliant with regulatory expectations.

ISO 20000: ensuring IT service management excellence

ISO 20000 is an essential standard for IT service management. Compliance ensures that Vultr's service management processes are aligned with international best practices and the needs of our customers.

ISO 27001: upholding information security standards

ISO 27001 is the world's best-known standard for information security management systems. Compliance ensures that Vultr follows a holistic approach to information security, including vetted people, secured technology, and security-first policies for risk management, cyber resilience, and operational excellence.

SOC 2+ (HIPAA)

The SOC 2+ framework evaluates Vultr’s controls for security, confidentiality, and availability. Through SOC 2+, Vultr achieves HIPAA compliance, with customers supported by Vultr as a Business Associate through execution of Business Associate Agreements (BAAs), demonstrating our commitment to protecting sensitive healthcare data. Together, these certifications validate Vultr’s ability to securely manage regulated workloads.

PCI (Merchant)

As a PCI Merchant, Vultr complies with the Payment Card Industry Data Security Standard (PCI-DSS), ensuring secure handling of cardholder information and supporting customer trust in payment transactions.

CSA Star Level 1

Vultr’s CSA STAR Level 1 attestation reflects adherence to the Cloud Security Alliance’s best practices, providing transparency into our cloud security controls and risk management practices.

Digital Operational Resilience Act (DORA)

The EU Digital Operational Resilience Act (DORA) sets requirements for critical ICT providers to ensure operational continuity and regulatory compliance. Adherence confirms that Vultr maintains resilient services, robust incident response, and strong third-party risk management practices. An independent assessment by BDO verified Vultr’s alignment with DORA through its unified control framework, mapped to ISO 27001 and SOC 2 standards.

Logical Data Separation

Vultr enforces strict logical data separation across its platform, ensuring that each customer’s data remains isolated and secure throughout all operational layers. Key components of this approach include unique data tagging, per-customer encryption keys, and isolated storage volumes, all designed to maintain clear customer-specific boundaries and prevent cross-access. These measures reinforce data privacy and integrity within our shared infrastructure, upholding Vultr’s commitment to secure data management.

Access to Data

Vultr enforces strict access controls to protect customer data, adhering to the principle of least privilege to minimize unauthorized data exposure. Role-Based Access Control (RBAC) is used to assign permissions based on job functions, ensuring access is limited to authorized personnel only. All access attempts are logged and continuously monitored, with any unusual activity automatically flagged for investigation.
For troubleshooting or technical support, Vultr requires explicit customer consent before accessing customer environments. This access is granted on an as-needed basis, with restricted duration and scope, maintaining customer control and prioritizing data privacy.

Data Deletion

Vultr follows a stringent data deletion policy to ensure customer data is securely and permanently removed once the retention period specified in the customer contract has ended. Our data deletion practices align with industry standards, including NIST 800-88 guidelines, to ensure secure and thorough disposal.
Customer data is securely deleted through automated processes that remove and destroy both raw data and associated metadata. This approach ensures compliance with secure deletion protocols and upholds Vultr’s commitment to data privacy and protection.

Vultr is committed to transparent and secure handling of all personal data on our network. Since our inception, Vultr has been committed to upholding and adhering to the strictest data privacy and protection standards across the world, including HIPAA, GDPR, and DPDPA.
Vultr’s collection of personal data is limited by our privacy policy to only include the information required to provide our services and communicate with you. User content data, such as on websites or online services built on Vultr’s infrastructure, are not included in this agreement and Vultr serves solely as a data processor (service provider). Vultr does not claim any rights to, use, access, allow access to, or share your content, other than as may be required by law or for security purposes.

See Vultr's privacy policy →

EU General Data Protection Regulation (GDPR) compliance

Under the GDPR, Vultr acts as both a data controller and a data processor. Vultr acts as a data controller for customer information that we collect to process payments and provide customer support. When a customer uses our services to process personal data, Vultr acts as a data processor. If GDPR applies to your organization and you need a data processing agreement (DPA) to satisfy GDPR requirements, Vultr will provide a DPA for signature. Please contact your account manager and/or create a support ticket.
If you choose to retrieve or delete the data you have with Vultr, we've created a step by step document that shows you how to delete all your hosted data in our Vultr Docs section.

Read the data portability guide →

Compliance with other privacy regulations

Vultr's services are also compliant with other data privacy and protection regulations, including:

• California's Consumer Privacy Act (CCPA)
• Brazil's Lei Geral de Proteção de Dados (LGPD)
• India's Digital Personal Data Protection Act (DPDPA)
• U.S. State level regulations in CA, CO, CT, DE, FL, IN, IA, MT, NJ, OR, TN, TX, UT, VA, MD, MN, NE and NH.

Data sovereignty and localization

Vultr ensures your data stays exactly where you deploy it. Unlike many hyperscalers, where data may move across global infrastructure, Vultr guarantees strict data residency. Your workloads remain within the data center you select, under full customer control, meeting evolving regulatory, compliance, and sovereignty requirements.

Vultr maintains clear and transparent legal policies to ensure compliance, protect customer rights, and define acceptable use of our services. This includes Vultr’s Terms of Service, privacy policies, regional privacy frameworks to meet regulations such as GDPR and India’s DPDPA, anti-spam and cookies policies, as well as our Acceptable Use Policy and Service Level Agreements (SLA). Customers and partners can also review details of Vultr’s Partner Program and related legal commitments at the link below.

Read full legal →

At Vultr, we recognize that security and compliance are shared responsibilities among us, our customers, and any third-party providers involved in delivering products or services. While Vultr manages and secures the platform's control plane, networks, and cloud storage, our data centers handle physical security controls, and customers are responsible for their applications, data, middleware, operating systems, and storage.
Our rigorous risk management policy requires assessments of all third-party vendors, and our vendor management program maintains stringent policies, processes, and controls to vet all third parties involved in delivering Vultr products or marketplace services.
When customers utilize Vultr alongside products and services provided by our data centers, service providers, and vendors, they benefit from a compliance-focused solution that aligns with various frameworks and regulations, streamlining compliance efforts and alleviating the burden of implementing redundant controls.

To support these responsibilities, Vultr offers administrative functions our customers can utilize:

• Create Roles for Users: Administrators can define and manage user roles within the Vultr platform, enabling precise access control by assigning permissions based on specific job functions.
• Whitelist IPs: Administrators can implement IP whitelisting by specifying trusted IP addresses or ranges allowed to access the platform, reducing exposure to unauthorized locations.
• Manage Server SSH Keys: Administrators can add/remove SSH keys that can be used when deploying new servers.
• Implement Backup Strategies: Administrators are responsible for establishing and managing backup strategies, such as data forwarding or storage replication, to ensure data availability and continuity in the event of disruptions.
• Manage Firewall Groups: Administrators can create firewall groups that can be applied to servers.
• Manage API Access: Administrators can refresh/disable keys and limit IP access.

* SOC 3 Report Available

Use of cryptographic controls related to sensitive information

Vultr provides information to customers as to how it protects sensitive information through cryptography, and how it supports the application of cryptographic safeguards by customers.

Communicating incident management responsibilities with customers

Vultr defines the allocation of information security incident management responsibilities and procedures between the cloud service customer and the cloud service provider.

Communicate management of technical vulnerabilities with customers

Vultr communicates to the cloud service customer information about the management of technical vulnerabilities that can affect the cloud services provided.

Vultr’s status page provides real-time visibility into platform availability and performance, ensuring transparency for all customers.

See our service status →

Vultr offers a 100% uptime guarantee via this Service Level Agreement based on network and host node availability. Collectively, these guarantees may be referred to as the "SLA." This SLA is provided as a supplement to the Hosting Terms and Conditions You agreed to in becoming a Vultr customer, which is hereby incorporated by reference as an indispensable part of this SLA.

Read the full SLA →

Vultr provides enterprise-class stability and performance by implementing multiple levels of redundancy in our core infrastructure.

Visit our SLA page →

Vultr maintains strict controls over the provisioning, operation, and retirement of infrastructure to ensure security, stability, and compliance throughout the service life cycle.

Vultr continuously monitors infrastructure and services for performance, availability, and security, providing transparency through reporting and customer-facing status updates.

Vultr provides visibility into our ongoing security and compliance initiatives, including upcoming certifications, regulatory frameworks, and best practice enhancements. This roadmap helps customers plan with confidence, align with industry requirements, and anticipate future capabilities.

Security

Vultr is building a security-first, compliance-aligned cloud where VPCs and IAM form the dual pillars of protection — combining network isolation, access governance, and continuous auditability into one seamless, scalable platform.

• Adopt a VPC-first architecture where every service runs within a default VPC boundary — making security intrinsic, environments predictable, and isolation consistent across all products and regions.
• Vultr’s next-generation Identity and Access Management (IAM) framework underpins this vision, replacing legacy ACLs with fine-grained, policy-driven access control.

Compliances

Vultr provides security documentation, best practices, and support materials to help customers deploy and manage workloads securely.

Vultr provides in-depth security documentation, best practices, and a comprehensive FAQ to help customers configure, manage, and protect their environments. Our support team is also available to address security and compliance questions, resolve issues, and maintain a strong security posture.

Read our help documentation →
Contact Support →

Vultr is dedicated to the highest security standards. Our Bug Bounty Program rewards researchers for responsibly disclosing vulnerabilities, with clear scope, submission guidelines, and payout terms to ensure transparency and effectiveness

Explore Vultr Bounty Program →