As of 1 November 2021, Vultr charges a 5% Value Added Tax (VAT) to customers with a tax location in the United Arab Emirates.
The VAT is levied on the import and supply of goods and services at each stage of production and distribution, and includes the services provided by Vultr in the United Arab Emirates. This tax does not affect business-to-business sales. In these cases, the reverse charge mechanism is in effect.
This complies with the Value Added Tax introduced on 1 January 2018 by the United Arab Emirates, which forms part of the Cooperation Council for the Arab Gulf States (GCC). The UAE coordinates VAT implementation with other GCC countries because of the connection with them through the economic agreement between the GCC states and the GCC Customs Union.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.