As of 1 September 2021, Vultr charges a 7% Value Added Tax (VAT) to customers with a tax location in Thailand.
This complies with the Thailand Revenue Department (TRD)’s new Value Added Tax (VAT) legislation for electronic services rendered by foreign suppliers to consumers in Thailand. The new VAT rule was exacted on 9 February 2021 and became effective on 1 September 2021 with a standard rate VAT of 10%. The VAT rate is currently reduced to 7% until 30 September 2023, unless further extended by the Thailand government.
The VAT tax affects all customers located in Thailand. If you do not have a valid VAT ID, you do not need to take any actions.
If you are a customer in Thailand with a valid ID, add it to your Vultr account on the billing page of the customer portal after logging into your Vultr Account. When you do so, your invoice will not include tax charges. If you do not add your VAT ID to your account, your invoice will include the VAT charge.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.