As of 1 September 2019, Vultr charges a 15% Value Added Tax (VAT) to customers with a tax location in South Africa.
This complies with the government of South Africa’s charges to VAT regulations on 1 April 2018. Sales of digital services by foreign suppliers obliged to register for VAT must collect the relevant VAT on all sales to customers located in South Africa at the standard VAT rate of 15%.
See South Africa Revenue Service website for more information.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.