As of 1 January 2020, Vultr charges a 7% Goods and Services Tax (GST) to customers with a tax location in Singapore.
This complies with Singapore’s requirements for non-resident companies like Vultr.
If your business has a registered GST ID, you can add it to your Vultr account on the billing page of the customer portal after logging into your Vultr Account. When you add your business’s GST ID to your Vultr account, your invoice will not include tax charges and you will be subject to the reverse charge mechanism (RCM). If your business is registered for GST but you do not add your GST ID to your account, your invoice will include the 7% GST charge.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.