As of 1 December 2022, Vultr charges a 5% Federal Sales tax to customers with a tax location in Pakistan.
The Federal Board of Revenue, Government of Pakistan, obligates non-resident suppliers of digital services, like Vultr, to register and collect Sales tax from customers not registered in Pakistan.
If you are a customer not registered for Sales tax in Pakistan, you do not need to take action, and your invoice will include the 5% charge. However, if you are a business with a valid Taxpayer Registration Certificate, please open a support ticket and provide us with a copy. Sales tax is applicable until a valid Certificate is received. No retrospective adjustments can be issued where you did not provide your valid VAT Id to Vultr.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.