As of 1 December 2019, Vultr charges a 15% Goods and Services Tax (GST) to customers with a tax location in New Zealand.
New Zealand’s introduction of the New Zealand Goods and Services Tax Act rules under Section 8(2) to (4) on 1 September 2016 applies to all non-resident businesses that supply remote services from outside New Zealand to New Zealand customers. Accordingly, services provided by Vultr are subject to GST and apply to persons not registered for the GST in New Zealand at the standard rate of 15%.
The VAT charge doesn’t affect business-to-business transactions, so if you are a business customer, please provide your GST number, and we will not charge tax.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.