As of 1 April 2020, Vultr charges a 6% Sales and Service Tax (SST) to customers with a tax location in Malaysia.
This complies with Malaysia’s tax requirements for non-resident companies like Vultr, as outlined in the government’s Service Tax Act 2018 and its amendments.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.