As of 1 April 2021, Vultr charges a 16% Value Added Tax (VAT) to customers with a tax location in Kenya.
This complies with the requirements of Kenya’s Value Added Tax (Digital Marketplace Supply) Regulations, 2020 for non-resident companies such as Vultr.
In accordance with the Kenya 2022 Finance ACT Amendment, effective July 1, 2022, we charge the 16% VAT to both our Business (B2B) and Consumer (B2C) transactions
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.