As of 1 April 2024, Vultr charges a 12% Value Added Tax (VAT) on B2C transactions to customers with a tax location in The Republic of Kazakhstan. Effective January 1, 2022, The Republic of Kazakhstan requires non-resident vendors of digital services to consumers (B2C) in Kazakhstan to register for and collect VAT, regardless of the sales amount.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.