As of 1 January 2017, Vultr charges a 10% Japanese Consumption Tax (JCT) to customers with a tax location in Japan. This complies with the National Tax Agency of Japan’s inclusion of digital services in the Consumption Tax Act on 1 Oct 2015.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.