As of 1 January 2015, Vultr charges Value Added Tax (VAT) to customers with a tax location in the European Union (EU). VAT collected from customers in the European Union is paid to the tax authority of the appropriate EU member state. Vultr is registered for EU VAT under the Electronically Supplied Services (ESS) simplified VAT registration regime.
If you are a non-business customer who resides in the European Union, your invoice will include tax.
If you are a business customer who resides in the EU, you can add your registered VAT ID to your Vultr account located on the billing page of the customer portal after logging into your Vultr Account. Once added, Vultr will not charge VAT on your subsequent invoices.
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The following (member) states or (independent) regions of member states are excluded from VAT charges.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.