As of 1 June 2020, Vultr charges a 19% VAT to customers with a tax location in Chile. This complies with Chile’s updated Law no. 21.210 for non-resident companies that provide digital services in Chile.
If you are a non-business customer of Vultr who resides in Chile, your invoice will include tax.
If you are a business customer who resides in Chile, you can add your registered VAT ID to your Vultr account located on the billing page of the customer portal after logging into your Vultr Account. Once added, Vultr will not charge VAT on your subsequent invoices, but you will need to self-assess VAT under the Chile reverse charge mechanism (RCM).
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.