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As of 1 December 2022, Vultr charges a 10% Value Added Tax (VAT) to customers with a tax location in Cambodia.
Cambodia’s Ministry of Economy and Finance Sub-Decree No. 65 to the Law of Taxation obligates non-resident suppliers of digital services like Vultr, to register and collect VAT from customers not registered for VAT purposes in Cambodia.
If you are a customer without a valid VAT ID in Cambodia, you do not need to take any action and your invoice will include the 10% charge. If you have a valid VAT ID, please open a support ticket providing your TIN. VAT will be charged until a valid TIN is provided. No retrospective adjustments will be made where you did not provide your valid TIN to Vultr.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.