As of 1 July 2018, Vultr charges a 20% GST to customers with a tax location in Belarus.
The GST charge complies with Belarusian law for non-resident companies like Vultr, who provide electronic / digital services to consumers in Belarus.
If you are a non-business customer who resides in Belarus, your invoice will include this charge.
If you are a business customer with a registered GST ID, you can add it to your Vultr account, located on the billing page of the customer portal after logging into your Vultr Account. Once added, Vultr will not charge VAT on your subsequent invoices.
Your account address determines your tax location. When you sign up for services at Vultr, you will see an option to update your account information, located here.
If this information is not provided to us, by law, we are required to consider other account details, like payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page of the customer portal after logging into your Vultr Account. If you’ve set your account address correctly but your account’s tax location is not what you expect, contact support for help.
USD is our functional currency at this time. Therefore we cannot provide invoices in other currencies.