"Vultr has helped form the backbone of everything we do." - Rob Ormond, CTO
We recently sat down with Rob Ormond, Chief Technology Officer at simPRO,
to hear how Vultr helps them keep trade professionals humming in the field. A field-service management technology
provider with offices located throughout the world, simPRO was founded in Brisbane, Australia with the goal to
provide end-to-end software solutions for small to medium sized businesses, primarily in the trades and services
When the company began, they shipped an isolated system, a "black box", to every location and their software ran
locally on site. In 2012, as they grappled with the challenges of managing and scaling their offering, they began to
wonder if there was a new, better way.
simPRO looked to the cloud as the logical solution for continued growth and improved customer service. After
exploring their options, and spending time between onsite and moving to the cloud with a competitor, simPRO
experienced some reliability issues, causing them to seek an alternative. simPRO evaluated several providers and
chose Vultr because it provides a robust cloud infrastructure that is available
in the right locations, at the right price.
Seeking the Best of Both Worlds
For simPRO, it was critical that they work with a cloud provider that would allow their software to function much as
it had previously, with a high quality of service and fast performance for end users.
Rob Ormond, simPRO's Chief Technology Officer, says that simPRO needs to run its software on a cloud platform that
offers all of these features:
- A mature Infrastructure as a Service (IaaS) solution with tried and tested products
- The ability to manage the operating system from the ground up
- Local data centers near their customer base, which spanned the world including Australia, New Zealand, the
United Kingdom, Ireland, Canada and the United States.
- Varied configurations suited to the needs of their applications
- A price point that was competitive
- Customer service that was friendly, available, and knowledgeable
simPRO explored various cloud service providers, and did not immediately find one that met all their requirements.
Hyperscale clouds from Big Tech were overpriced and overcomplicated. Other alternative cloud providers lacked the
needed geographic footprint, or suffered from performance and stability issues.
Vultr Cloud Computing Exceeds Expectations
As the simPRO team continued to evaluate cloud service providers, eventually they found Vultr, the independent infrastructure cloud.
It turned out that Vultr's services exceeded the requirements simPRO was looking for. Vultr's Cloud Compute product provided multiple high
performance, low-cost configurations, along with a 100% host node and network uptime guarantee. With Vultr's
built-in SSD storage and attachable Block Storage,
simPRO knew that Vultr could scale to store all of their customer data. And because Vultr was available in simPRO's
key locations (most notably Australia), simPRO identified Vultr as the cloud that no other provider could compete
As simPRO began migrating their applications to Vultr, the transition was straightforward. Vultr's minimalist user
interface and developer-friendly CLI allowed the simPRO team to spin up virtual instances quickly and easily.
simPRO's engineers could then configure all the virtual infrastructure and software atop it precisely as they needed
– everything from the network connections and firewalls, to the host operating system, to the PHP backend.
Besides their core application servers, simPRO also runs more than 7,500 PostgreSQL databases on Vultr, spread across
25 database clusters, each with 3 instances, and holding roughly 7,500+ databases with over 4TB+ of data.
simPRO Counts on Vultr for Global Cloud Infrastructure
After going live with simPRO on Vultr, Rob and his engineering team concluded that they had in fact found the
reliable, local cloud infrastructure provider that they had searched for.
"Vultr's price-performance is exceptional, and its highly-available infrastructure is located near our customers
in Australia and around the world. We've got a great relationship with the Vultr team, and know we can count on
them." - Rob Ormond, CTO
With Vultr as its infrastructure provider, the simPRO team is able to focus much more of their time and energy on
feature development for their software.
Vultr is proud to have simPRO as a customer, and looks forward to working with Rob and the simPRO team for years to
Experience the difference for yourself. Try Vultr for free.