Frequently asked questions.

  • Does my match promotion credit expire?

    Yes. Any unused promotional credit will expire 12 months after issuance.
  • How is the match credit applied to my account?

    Credit is applied on a 50/50 basis. If your hourly accrued balance is $10, $5 will be deducted from promotional credit, and $5 will be deducted from real funds.
  • Can I create a new account if I already have an existing account?

    No. Duplicate accounts are not eligible for promotions.

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