This California Privacy Notice (California Notice) applies to California residents and describes how Vultr (“we,” “us,” “our,” etc.), our affiliates, and service providers collect, use, and disclose information. This California Notice also provides you with information about your choices and rights regarding your personal information. Unless otherwise noted, all capitalized terms carry the same meaning as in our Terms of Service.
In order to access or use certain portions of the Site or Services, or enjoy the full functionality of the Site or Services, or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal information to us in the following ways:
This personal information is required to enter into a contract with us (such as in anticipation of a supply agreement, or to learn about our Services) or to perform a contract with you (such as to provide Services), and failure to provide any information may result in our inability to provide requested Services or products.
When you visit our Site or use the Services, information is passively or automatically collected by our web servers and by third party analytics tools we use, including but not limited to:
We do not use this automatically collected information to try to identify you by name, and we do not associate it with the information you provide voluntarily to us.
We may also obtain fraud & risk scoring data about you from third parties.
We may use your personal information as permitted or required by law, and for the following business purposes:
We may also use personal information as we believe to be necessary or appropriate for certain essential purposes, including:
We also use deidentified and/or aggregate information to customize our marketing efforts or to customize the use of our site for an aggregate group of customers.
Any information (including personal information) provided in a user profile, member directory, or other related Service should be considered to be available to the public. We do not, cannot, and will not act to maintain the privacy of any information (including personal information) that you provide in any such forum or medium.
We also provide an internal messaging system for use between members of our community forum: discuss.vultr.com. Any information (including personal information) that you send via this internal messaging system is not secure and is not considered to be private information. You should use caution when sending any personal information over the internal messaging system, and you should not transmit any information that you would not wish to see disclosed to the general public.
We may disclose personal data about Site visitors, users of our Services, or our suppliers or customers as permitted or required by law, and for the following business purposes:
In addition, information that is passively collected when you use the Site or Services may be disclosed to our online and email advertisers or other third party vendors we use and who may provide cookies, pixel tags, web beacons, clear GIFs or other similar technologies for use on the Site or other websites to manage and improve our online and email advertising campaigns.
The Site is not for use by children under the age of 16 years and Vultr does not knowingly collect, store, use or share the personal information of children under 16 years.
IF YOU ARE A CALIFORNIA RESIDENT UNDER THE AGE OF 18, DO NOT SHARE ANY PERSONAL INFORMATION ON THE SITE, IN POSTS OR VIA MESSAGING. If you do post any personal information, you can remove it using Services functionality. This removal may not be complete given the nature of the Internet. Contact us at firstname.lastname@example.org for assistance.
We implement reasonable administrative, physical and electronic security measures designed to protect your personal information from unauthorized access. Nevertheless, we cannot guarantee that your personal information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of a breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information.
The Site may contain links to third party sites which are provided for your convenience only. Vultr does not control and is not responsible for the privacy practices of those third party sites, and we encourage you to review the privacy policies of such sites.
If you have provided us with your email address, or are a subscriber of the Services, we may communicate with you by e-mail to tell you about our products and services. You may opt out of these communications by clicking the opt-out link at the bottom of each email or by filling out the form at https://www.vultr.com/unsubscribe/. Please note that you may not be able to opt-out of certain Service-related emails, system notices, and/or other information related to your account.
The California Consumer Privacy Act (the “CCPA”) provides various rights to California residents and households with respect to the personal information that we have collected about you.
(1) The categories of personal information we have collected about you in the past 12 months;
(2) The categories of sources from which the personal information is collected;
(3) The business or commercial purpose for collecting or selling (if applicable) the personal information;
(4) The categories of third parties with whom we share personal information; and
(5) The specific pieces of personal information we have collected about you.
If you have an account with us and wish to request a copy of the personal information we have collected about you, or to request that your information be deleted, please login and contact us. Otherwise, please email us at email@example.com.
We will respond to requests that comply with California law within the timeframe permitted and depending on the nature of the request.
We may revise, amend, or modify this California Notice from time to time. Please reference the “Last Updated” legend at the top of this page to see when it was last revised. Any changes to this California Notice will become effective as to California residents when we post the revised Notice on the Site. Your use of the Site or Services following these changes means that you accept the revised California Notice.
If you have any questions to this California Notice, please contact us at https://www.vultr.com/contact/.