If you are locked out of your VzLinux instance and have lost access to the root account, you need to boot into single-user mode and reset the root password.
Click the Server Restart icon in the Vultr customer portal.
Open the web console.
You can also reboot the server from inside the web console. See the Web Console FAQ for more information.
As the system boots, press ESC to bring up the GRUB boot prompt. The prompt happens early in the boot process. If you miss the prompt, you need to restart the server from the control panel and try again.
ro
to rw init=/sysroot/bin/sh
.chroot /sysroot
.passwd
and follow the prompts to change the root password.touch /.autorelabel
to force file system relabeling. This is required for systems with SELinux. When you reboot the system, it will relabel the filesystem for SElinux. The reboot may take extra time during this process.exit
.logout
.reboot
to reboot the server.