Outage Time Frame | Effective Approx. Availability | Credit Amount |
---|---|---|
Less than 9 minutes | 99.99% | 12 hours |
10-59 minutes | 99.98% | 24 hours |
1-2 hours | 99.85% | 48 hours |
2-4 hours | 99.70% | 120 hours |
4-7 hours | 99.50% | 240 hours |
7+ hours | 99.00% | 672 hours |