Simplifying Cloud.
Building the Future.

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

Constant's Infrastructure Operations team is seeking a highly experienced Data Center Infrastructure Architect to design and implement enterprise-grade server and network infrastructure across our data center facilities. This role focuses on the physical layer of networks, servers, and data center infrastructure ensuring optimal performance, scalability, and reliability of the environment while aligning with business and operational requirements. The ideal candidate will bridge strategic planning and hands-on engineering, ensuring scalability, resiliency, and operational efficiency of the IT & data center infrastructure.

Key Responsibilities

Architect and Design Network, Server, and GPU Infrastructure:

• Architect and design the physical infrastructure to support data center scale deployments of networks, servers, and GPU including rack layouts, components, cable management, power, and cooling requirements.

• Work with internal teams and vendors to define and develop the hardware deployment strategies and designs needed to support business, scalability, redundancy, and security requirements.

• Create and evaluate hardware BOMs for deployments to ensure that they meet business and design requirements.

• Create documentation, drawings, cable schedules, and technical documentation required by both technical and non-technical audiences. 

Installation and Implementation Oversight:

• Partner with facilities, vendors, and onsite contractors to successfully build and turn up new facilities and hardware deployments.

• Validate installation and connections against design specifications

• Work with internal teams and contractors to troubleshoot and resolve any issues found with the hardware or connectivity.

Communication & Project Management:

• Work in conjunction with project management teams and other stakeholders to manage the physical infrastructure aspects of projects.

• Create and maintain documentation for physical infrastructure as well as assist in training other technical teams on physical infrastructure.

Qualifications

• Bachelor's degree in Computer Engineering, Information Technology, related field, or equivalent experience.

• 7+ years of experience in server infrastructure, with at least 3 years in an architecture or design role.

• Experience with colocation, hyperscale, or enterprise-class data centers providers.

• Deep understanding of network hardware, designs, and cabling

• Expertise in server hardware components, server configurations, and storage systems.

• In depth knowledge of data center facility equipment, operations, and design standards including power, cooling, cabling, monitoring, and operations. 

• Working knowledge of Linux and common Network OS platforms.

• A proven track record of successfully leading large-scale data center projects from conception to completion.

• Ability to lead cross-functional projects and mentor junior engineers.

• Strong analytical and troubleshooting abilities.

• Excellent communication and documentation skills.

• Highly organized, self-motivated, and capable of managing multiple priorities.

Compensation:

$125,000 - $140,000

This salary can vary based on location, years of experience, background and skill set.

Join Vultr

Vultr is seeking a highly skilled and experienced Data Center Operations Manager to oversee daily operations and contribute to the planning, execution, and continuous improvement of our data center environments. The ideal candidate will ensure clear reporting and transparency for uptime, optimize resources, and support both internal and external customers by maintaining a secure and scalable infrastructure.

What to expect:

Operational Ownership:

• Oversee and manage day-to-day operations of one or more data center sites.

• Ensure compliance with company policies, safety regulations, and uptime requirements.

• Manage capacity planning, power and cooling utilization, and rack space availability.

Incident & Change Management:

• Lead response efforts for incidents impacting data center services.

• Participate in root cause analysis and implement preventive measures.

• Coordinate and execute maintenance and changes to infrastructure.

Vendor & Contractor Coordination:

• Manage relationships with third-party vendors for maintenance, equipment, and services.

• Supervise on-site contractors for installations, repairs, and upgrades.

Infrastructure Monitoring:

• Utilize monitoring tools to track environmental, power, and hardware performance.

• Identify and escalate potential risks to ensure system reliability and performance.

Asset & Inventory Management:

• Maintain accurate records of hardware assets, cabling, and documentation.

• Maintain accurate records of hardware inventory and spare parts in stock.

• Oversee hardware lifecycle from deployment through decommissioning.

Process Improvement:

• Develop and document standard operating procedures (SOPs).

• Recommend and implement efficiency improvements for operations and workflows.

Our new team member will need: 

• Bachelor’s degree in Information Technology, Engineering, or a related field.

• 3–6 years of experience in data center operations or infrastructure management.

• Strong knowledge of:

  • Data center standards (e.g., TIA-942, Uptime Institute tier levels).

  • Power and cooling systems (UPS, CRAC units).

  • Network and server hardware (rack/stack, cabling).

• Experience with monitoring tools (e.g., DCIM platforms, environmental monitoring).

• Familiarity with ITIL or other service management frameworks.

• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications:

• Experience in colocation and cloud/hybrid environments.

• Familiarity with sustainability and energy efficiency best practices.

• Project management experience (PMP, Agile methodologies).

• Familiar with JIRA and Confluence

Work Conditions:

• Rotational on-call duty may be required.

• May need to work outside of normal business hours for incident management or critical maintenance.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Data Center Site Manager to lead the launch of our new Ohio data center. We’re looking for a motivated leader with strong, end-to-end experience in standing up a new facility — including overseeing equipment deployment, infrastructure installation, and readiness for go-live. This is a highly visible role within a rapidly growing technology company and offers the opportunity to make a meaningful impact on both Vultr and the future of cloud infrastructure.

Key Responsibilities

• Primary stakeholder and owner for all aspects of the data center site overseeing daily operations and ensuring 24/7 reliability
• Proactively work to improve and refine processes and procedures to ensure efficient operation of the site.
• Installing, configuring, troubleshooting, and maintaining servers, switches, rack PDUs, cabling, and related company owned data center infrastructure.
• Respond to alerts, alarms, and service tickets related to data center operations, outages, or performance degradation.
• Investigate and diagnose problems, coordinate resolution efforts, and escalate issues to higher-level support teams or management if necessary.
• Enforce security policies and procedures to protect data center assets, prevent unauthorized access, and ensure compliance with regulatory requirements and industry standards.
• Work with facility staff to address any issues with power, cooling, security, or other building systems and coordinate delivery of any new services that we obtain from the site.
• Create and maintain documentation of DCIM, data center configurations, procedures, and operational guidelines.

Qualifications

• At least 5 years of experience managing tier 3 or tier 4 production data center environments.
• Experience with technical project management and Linux a plus.
• Thorough knowledge of common data center power, cooling, and connectivity technologies and operations procedures.
• Experience installing and troubleshooting network equipment and fiber optics connections.
• Ability to diagnose and repair server hardware issues along with experience in working with hardware vendors on RMA and in warranty issues.
• Self-motivated, reliable, responsible.
• Strong organization skills with ability to prioritize effectively.
• Superb communication skills.

Compensation

$80,000 - $100,000

This salary can vary based on location, years of experience, background and skill set.

Join Vultr

As a Data Centre Technician, you’ll be responsible for managing day-to-day support requests and ensuring the smooth operation of our data centre infrastructure located on-site in London. This is a 6-month contract role with potential for extension. Contractors will engage on an independent basis (Outside IR35) through their own Ltd company or an approved umbrella partner.

What to Expect

• Installing and carrying out ongoing maintenance on servers and network equipment - including racking and stacking servers and switches, cabling, and configuring devices.

• Responding promptly to reported server, network, and infrastructure incidents.

• Coordinating with facilities teams to ensure power, cooling, and other building services are operating correctly; coordinating maintenance and escalating any outages where necessary.

• Running hardware diagnostics and replacing faulty components in a timely manner.

• Working with vendor engineers to resolve warranty issues quickly and effectively.

• Proactively identifying issues and opportunities to improve efficiency, and developing action plans to address them.

• Setting up, maintaining, and documenting spare parts inventory.

• Working alongside Vultr’s engineering teams on cybersecurity and network performance.

• Upgrading internal system components such as CPUs, memory, hard drives, and network cabling.

• Keeping detailed records of infrastructure, maintenance activities, and physical inventory.

• Escalating technical issues where required to ensure swift resolution.

• Ensure all work adheres to Vultr’s on-site safety, access, and data-handling protocols.

What We’re Looking For

• We’re seeking a skilled, self-directed contractor with deep hands-on experience supporting and maintaining data centre infrastructure.

• 5+ years’ experience working as a Data Centre Technician or in a similar hands-on role involving installation, configuration, and troubleshooting of server and network equipment.

• Ability to operate autonomously and deliver outcomes to agreed timelines within the facility.

• Strong understanding of servers, network hardware, and data centre services such as power, cooling, and cross-connects to service providers.

• Proven experience troubleshooting, building, repairing, and upgrading servers.

• Excellent organisational and time-management skills.

• Clear and confident communication skills.

• Comfort working in a high-availability environment with 24/7 infrastructure

• Capable of working the following shift: Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time, BST/GMT depending on season).

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Datacenter Manager to lead our team in Piscataway.  The ideal candidate is motivated and experienced. This is a highly visible role in a high-growth technology company, which will require experience in leading a team in a datacenter environment. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

• Lead and supervise a team of data center technicians in the Piscataway, NJ data center location. Ensure efficient operation and optimal use of resources by assigning tasks, setting priorities, and managing workload distribution.

• Provide guidance, training, and support to team members while ensuring that operational KPIs are met.

• Proactively work to improve and refine processes and procedures to ensure efficient operation of the site and the team.

• Installing, configuring, troubleshooting, and maintaining servers, switches, rack PDUs, cabling, and related company owned data center infrastructure.

• Respond to alerts, alarms, and service tickets related to data center operations, outages, or performance degradation.

• Investigate and diagnose problems, coordinate resolution efforts, and escalate issues to higher-level support teams or management if necessary.

• Enforce security policies and procedures to protect data center assets, prevent unauthorized access, and ensure compliance with regulatory requirements and industry standards.

• Work with facility staff to address any issues with building infrastructure and coordinate delivery of any new services that we obtain from the site.

• Create and maintain documentation of DCIM, data center configurations, procedures, and operational guidelines.

Qualifications

• At least 5 years in the leadership and the management of a  a tier 3 or tier 4 production data center environment.

• Experience with technical project management and Linux a plus.

• Thorough knowledge of common data center power, cooling, and connectivity technologies and operations procedures.

• Experience installing and troubleshooting network equipment and fiber optics connections.

• Ability to diagnose and repair server hardware issues along with experience in working with hardware vendors on RMA and in warranty issues.

• Self-motivated, reliable, responsible.

• Strong organization skills with ability to prioritize effectively.

• Superb communication skills.

Compensation

$90,000 - $110,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr:

As a datacenter technician on a day to day basis, you will be responsible for handling incoming data center support requests.

What to expect: 

• Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
• Responding to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly. 
• Proactively identify issues and areas to approve efficiency and develop plans to resolve. 
• Setup, maintain, and document spare parts inventory. 
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Maintaining detailed documentation of infrastructure, work, and physical parts inventory.
• Escalating issues as needed to ensure prompt resolution

Our new team member will need:

• 5+ years experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large scale network and server deployments 
• Firm understanding of GPU hardware and liquid cooled rack solutions
• Ability to work independently to manage projects within the facility
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Experience with troubleshooting, building, repairing, and upgrading servers
• Strong organizational skills
• Superb communication skills

Compensation

$65,000 - 75,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Our Sales team is seeking a Director of Deal Execution who will report directly to the VP of Sales and play a pivotal role in driving operational excellence across Vultr’s global GPUaaS and Cloud Infrastructure business.

As the Director of Deal Execution, you will serve as the operational quarterback for complex, high-value deals, ensuring speed and accuracy across commercial and contractual processes. You’ll collaborate closely with Sales, Solutions Engineering, Legal, and Finance teams to streamline deal execution, manage customer engagements, and ensure timely deal closure.

This role is ideal for a commercially savvy leader who combines negotiation expertise, operational rigor, and process execution to accelerate deal closure and revenue growth.

Key Responsibilities

Deal Negotiation & Execution

• Lead commercial negotiations as the primary point of contact for high-value customers in strategic GPUaaS opportunities, driving deal progression from proposal to execution. 
• Collaborate closely with Sales, Solutions Engineering, Legal, and Finance to develop creative, commercially sound deal structures that align with Vultr’s financial, legal, and operational goals, and accurately reflect business intent and commitments.
• Partner with the VP of Sales to forecast deal timelines, anticipate redline cycles, and ensure Executive alignment on major commercial terms.

Deal Acceleration & Commercial Strategy

• Analyze negotiation patterns and bottlenecks, and partner with leadership to implement faster, scalable deal resolution frameworks.
• Provide tactical coaching to Account Executives on negotiation strategy, pricing guardrails, and customer-facing communication during deal negotiations and closure.

Cross-Functional Deal Coordination

• Proactively align internal stakeholders, including Customer Success, Engineering, and Infrastructure Operations, and external teams, including customer supplier management, around scope, delivery timelines, fulfillment, onboarding, and compliance requirements.
• Maintain clear and timely communication with Executive Leadership on deal status, risks, and timelines.

Contract Finalization & Closure

• Drive final contract redlines and negotiations through to agreement with the customer’s Legal and Procurement teams, reaching mutually acceptable terms quickly.
• Anticipate negotiation obstacles and propose alternatives that protect Vultr’s commercial position while ensuring timely deal approvals, signatures, and documentation..
• Partner with Legal to escalate and resolve critical negotiation points, balancing risk management with deal momentum.

Qualifications

• Bachelor’s degree in Business, Finance, or related field; MBA or JD preferred.
• 8–12 years of experience in Sales, Deal Desk, and Contract Management, ideally within cloud infrastructure, SaaS, or enterprise technology.
• Proven success managing complex, multi-stakeholder enterprise deals.
• Strong understanding of pricing models and contract structures.
• Exceptional project management, organization, negotiation and communication skills.
• Ability to balance commercial creativity with compliance and risk management.
• Familiarity with CRM, CPQ, and contract lifecycle management tools (e.g., Docusign, Salesforce, Ironclad).

Compensation

$100,000 - $125,000 + commission

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

The Physical Security team is central to protecting Vultr's global infrastructure spanning 32+ datacenter locations. We're looking for a Director of Physical Security to establish and enforce enterprise-grade security controls across our colocation facilities worldwide, ensuring the protection of customer data and infrastructure assets. You'll own the strategic vision and operational execution of physical security across our global facilities, serving as the primary liaison between Vultr and colocation providers worldwide. This is a foundational leadership role where you'll enhance our security frameworks, drive vendor accountability, and create scalable processes that protect our infrastructure while meeting enterprise compliance requirements.

What to expect:

• Lead and scale Vultr's global physical security program, establishing strategic direction, enterprise policies, and operational frameworks across the datacenter portfolio
• Design and oversee vendor management strategy for colocation providers, defining security requirements, performance standards, incident protocols, and governance models that ensure accountability
• Direct facility security assessment programs including on-site inspections, control validation, and gap remediation across global locations
• Establish visitor access management frameworks, defining approval workflows, risk assessment methodologies, and escalation procedures aligned with enterprise security standards
• Define the shared responsibility model between Vultr and facility providers, ensuring clear accountability for security controls and coordinated incident response
• Build standardized facility evaluation processes for site selection, provider onboarding, and continuous compliance validation
• Request and analyze evidence from colocation providers to validate security posture, including surveillance data, access records, incident documentation, and compliance certifications
• Present security posture and program strategy to enterprise customers, auditors, and executive stakeholders
• Establish physical security governance frameworks including policies, standards, and compliance documentation that meet enterprise audit requirements
• Coordinate incident response between Vultr operations and facility security teams with defined escalation procedures
• Implement access control coordination processes integrating facility provider systems with Vultr authorization workflows

Our ideal candidate will have: 

• 10+ years experience in physical security with at least 3 years in datacenter or critical infrastructure environments
• Proven track record securing enterprise or government facilities with strict compliance and audit requirements
• Strong background in security compliance frameworks (SOC 2, ISO 27001, PCI-DSS, HIPAA, NIST 800-53, FedRAMP)
• Experience managing security operations in colocation or multi-tenant facility environments
• Demonstrated ability to coordinate with third-party vendors and facility providers on shared security responsibilities
• Knowledge of access control systems, biometric authentication, surveillance technologies, and environmental monitoring
• Experience with incident response, emergency procedures, and business continuity planning
• Understanding of Tier 3+ datacenter specifications and infrastructure availability requirements
• Ability to manage global operations across multiple time zones with 24/7 security requirements
• Strong program management skills with ability to execute inspection schedules and drive remediation across multiple sites
• Excellent communication and presentation skills for vendor management, enterprise customer interactions, and executive reporting
• Industry certifications such as CPP, PSP, CISSP, or CISM required
• Experience presenting security posture to enterprise customers, government auditors, and compliance assessors

Compensation

$160,000 - $190,000

This salary can vary based on location, years of experience, background and skill set.

#LI-remote

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

The Engineering team is a central pillar of our growth strategy, and we are looking for a Frontend Engineer to help build out our members' portal and convert it into React. You’ll be creative, detail-oriented, and excited to help drive revenue through working on our members’ portal, building the UI for all of our emerging products. Our team’s mission is to put our best foot forward for our prospective and existing customers, and we believe that user experience is at the forefront of everything we do. This is your opportunity to join this growing team and leave your mark on Constant and the future of Cloud Infrastructure.

Key Responsibilities

• Work to build out our members portal for our products

• Help convert our legacy code into React in our members portal

• Work with other engineering teams and the UX director to create modern UIs

• Contribute to our evolving design toolkit

Qualifications

• Experience with HTML templating languages like Twig, Pug, or Jinja

• Experience working with a CSS framework like Bootstrap or Tailwind

• Experience with Javascript frameworks like React 

• Comfort working with Webpack for building JavaScript dependencies

• Experience working with backend languages such as PHP

Compensation

$80,000-$95,000

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Inventory Control Specialist to manage and optimize the company’s inventory across multiple locations, ensuring accurate valuation, reporting, and financial integrity. The ideal candidate is a detail-oriented and analytical professional who thrives in a fast-paced, cross-functional environment. This is a highly visible role within a high-growth technology company, requiring strong financial acumen, ERP system experience (preferably NetSuite), and advanced Excel skills. This is your opportunity to join our fast growing team and leave your mark.

Key Responsibilities

• Maintain accurate inventory records within the ERP system and monitor all equipment movements — from receipt through deployment — across multiple locations
• Review and validate all inventory transactions, including receipts, transfers, adjustments, and write-offs, to ensure data completeness and transactional accuracy
• Prepare and analyze monthly inventory roll-forward and CIP schedules; reconcile balances to the general ledger and investigate variances as part of the month-end close process
• Coordinate with Operations to ensure proper asset tagging and consistent tracking procedures for equipment and materials
• Collaborate with Operations and Logistics teams to maintain real-time data integrity across warehouses, data centers, and ERP modules
• Support Finance and external auditors by providing detailed inventory listings, reconciliation reports, and supporting documentation during audits and reviews.

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, Supply Chain, or related field
• Experience: 5+ years of experience in inventory management
• Soft Skills: Analytical, detail-oriented, strong communicator, and able to work cross-functionally.
• Proficiency in NetSuite and Microsoft Excel is highly preferred.

Compensation

$60,000 - $70,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

The Network Engineering team is a central pillar of our growth strategy, and we are looking for a Network Operations Engineer to support the health and stability of an ever growing network infrastructure. The ideal candidate is inquisitive, demonstrates critical thinking, and is excited to embrace new technologies.
You’ll support all underlay and overlay networking within the Constant global network infrastructure. This is your opportunity to join this important team and leave your mark on Constant and the future of Cloud Infrastructure.

Key Responsibilities

• Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks.
• Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms.
• Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience.
• Work with internal teams to ensure that network issues including automation are resolved quickly.
• Troubleshoot issues to identify issues at any layer of the OSI Model.

 
Qualifications

• Experience with network operations troubleshooting, planning and deployment of network changes.
• A minimum of 1-2 years of experience with BGP based networks, including  comprehensive experience with Internet scale routing tables, IRR’s, RIR’s, RPKI, routing policies, peering policies and architectures.
• Understanding of technologies and protocols such as VxLAN, EVPN.
• Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred).
• Understanding of networking in the cloud including VPC’s, NFV, Direct Connect, and IPsec.
• Skilled with documenting the troubleshooting processes for repetitive tasks.
• Proactive approach to detecting network issues before they become a larger problem.
• Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred.
• Experience opening and following up tickets with vendors and transit providers.
• Scripting in Python and knowledge of Ansible playbooks is a plus.
• Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC.
• Certifications such as CCNA, JNCIA are highly preferred.
• Flexible schedule to meet scheduled Maintenance requirements, which may include weekends and holidays.
• Constant is hiring for a highly skilled candidate to meet our  24x7x365 operational requirements.

 
Compensation
$55,000 - $65,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr’s Cloud Networking team builds the network features and automation that power our global cloud platform — VPC, routing, NAT, internet gateways, LB/ingress, overlay/underlay integrations, network APIs, and the dataplane abstractions that our customers rely on. This team sits at the intersection of network engineering, software development, and platform automation.This role requires both deep technical capability and strong leadership. You will routinely dive into EVPN-VXLAN behavior, VPC/NAT/GW design, API integrations, controller implementations, and fabric-level routing workflows while also coaching engineers, running design reviews, shaping architecture, and managing the team's growth. You’ll be the type of manager who can reason about packet flows in the morning and mentor an engineer on career progression in the afternoon. We’re looking for a Manager, Cloud Networking to lead the engineers building the systems that define how customers connect workloads, how packets flow across our EVPN fabrics, and how next-generation features integrate into our global architecture. This team owns the control-plane and data-plane logic for cloud networking, from the ToR to the API. You’ll guide a highly technical group that ships production features, maintains global-scale networking automation, and collaborates with nearly every engineering group at Vultr.

Key Responsibilities

• Build, mentor, and grow a high-performing Cloud Networking engineering team, providing regular coaching, setting clear expectations, and helping engineers reach the next stage of their careers.
• Create a healthy engineering culture centered on ownership, curiosity, collaboration, and long-term craftsmanship in networking software.
• Drive strong engineering fundamentals - testing, validation, reproducibility, rollback safety, change control, observability, and operational readiness
• Own the Cloud Networking roadmap, including VPC, routing, NAT/IGW, firewall/security groups, and customer-facing networking features.
• Manage and mentor a team of network-minded software engineers building automation, controllers, and dataplane implementations for scale.
• Drive development of networking APIs and control-plane logic, ensuring correctness, scalability, and straightforward integration into Vultr’s platform and orchestration layers.
• Lead the architecture and implementation of EVPN-VXLAN fabrics, overlay construction, VRF segmentation, route distribution, and dataplane policy enforcement.
• Own the automation stack for network provisioning and lifecycle management - Network device configuration generation, device onboarding flows, controller logic, and intent application.
• Partner with Platform Engineering, Orchestration, Compute, and GPU/AI teams to integrate networking behavior into provisioning workflows and cluster operations.
• Define the model and schema for new network constructs (e.g., VPC features, routing modes, Gateway/NAT capabilities, private connectivity, cross-region constructs).
• Ensure quality and consistency across network software — testing, validation, rollbacks, canaries, structured CI/CD, reproducibility, auditability.
• Work with Architecture to align feature design with long-term fabric strategy (EVPN, VTEP lifecycle, multi-tenant segmentation, QoS, RDMA coexistence).
• Coordinate with NetDevOps to build operational tooling, validate configurations, improve telemetry, and close automation gaps.

Qualifications

• Experience managing and growing engineering teams - hiring talent, fostering development, and building a safe but high-performing environment for the team.
• Deep experience with modern data center + cloud networking: EVPN-VXLAN, L3 multi-tenancy, VRFs, routing policy, NAT, load balancing, firewalling.
• Experience building or leading networking software - Python, Go, or Rust controllers, orchestration flows, gRPC/REST APIs, daemons integrating with Linux datapath or hardware switches.
• Hands-on knowledge of Linux networking: netlink, iptables/nftables, namespaces, routing stacks, kernel dataplane behavior.
• Working familiarity with Junos EVO, Cumulus Linux, SONiC, or similar open-networking systems.

Compensation

$175,000 - $195,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is building a globally distributed cloud platform that powers everything from small VPS instances to massive AI and GPU superclusters. The network is our backbone — automated, observable, and engineered for deterministic performance at scale.

We’re looking for a Manager, NetDevOps Engineering to lead the team responsible for the tooling, automation, and operational intelligence that keeps Vultr’s global network running with precision. This team builds the systems that empower Network Operations, Cloud Networking, and platform engineering to deploy, validate, and debug complex environments — from EVPN fabrics to lossless RoCE underlays powering next-generation AI workloads.

This is a highly technical leadership position. As Manager of NetDevOps, you will be expected to contribute hands-on — reviewing automation logic, understanding telemetry pipelines, reasoning through distributed systems behavior, and guiding engineering direction with real technical depth. You’ll balance this with strong people development: mentoring engineers, creating growth plans, and building a culture of clarity, reliability, and curiosity.

You’ll lead a group of engineers who think programmatically, automate first, and build robust systems that turn network operations into software workflows.

Key Responsibilities

• Own the NetDevOps roadmap — spanning automation, observability, configuration validation, telemetry ingestion, and operational tooling for the global network.

• Manage and grow a high-performing team of NetDevOps Engineers, providing technical guidance, career development, and hands-on mentorship.

• Drive automation for complex environments, including EVPN-VXLAN data center fabrics, RoCEv2 lossless Ethernet, and global WAN/edge infrastructure.

• Build and evolve operator tooling for Network Operations (Tier 1/2) including event correlation, intent validation, playbooks, and automated remediation workflows.

• Ensure operational excellence across fleet-wide updates, config management, CI/CD pipelines, and reliability metrics for automation systems.

• Partner closely with Cloud Networking (who own front-end networking, VPC automation, dataplane behavior) to unify automation interfaces and ensure clean separation of responsibilities.

• Collaborate with Architecture, Platform, and GPU/AI Engineering on next-generation fabric design, automation hooks, observability, and provisioning flows.

• Standardize telemetry ingestion and correlation pipelines (gNMI, Kafka, Prometheus, custom collectors) to generate actionable, real-time insights into network behavior.

• Lead complex investigations across routing, switching, RDMA transport behavior, congestion, ECMP, and overlay/underlay interactions, especially where tooling or automation must evolve.

• Define engineering standards, SLIs/SLOs for automation services, and operational maturity goals (testing, documentation, failure modes).

Qualifications

• Strong experience building and leading high-performing engineering teams (NetDevOps, SRE, automation, or network engineering groups).

• Deep understanding of modern data center networking: EVPN-VXLAN, BGP, QoS, telemetry, and config automation.

• Familiarity with RoCEv2/RDMA fabrics, PFC/ECN tuning, congestion management, or GPU/AI fabric operations.

• Hands-on experience with automation ecosystems - Ansible, Python, Go, Rust, CI/CD pipelines, config linting, and intent validation frameworks.

• Experience integrating automation with a Source-of-Truth (NetBox, Nautobot, OpsMill, homegrown systems).

• Strong understanding of telemetry and monitoring stacks (Prometheus/Grafana, Kafka, OpenTelemetry, custom collectors).

• Ability to dive deep into Linux networking internals, namespaces, netlink, and distributed systems behavior.

• Proven experience delivering reliable automation services at scalem with strong fundamentals in testing, versioning, rollback, and change management.

Compensation

$140,000 - $150,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking an experienced Senior Marketing Operations Manager (Marketo) to own and optimize our lifecycle marketing engine. In this role, you will transform email into a high-performing revenue channel, improve lead routing and scoring, and ensure our GTM systems run with accuracy and scale.

The ideal candidate is a Marketo power user and data-driven operator who can build sophisticated nurtures, manage complex workflows, and turn signals into actionable segmentation and pipeline growth. You’ll partner closely with Demand Gen, RevOps, and Sales to execute high-impact programs across our global GTM motion.

This is a high-visibility role where your work will directly influence pipeline, PLG conversion, and the scalability of Vultr’s marketing engine

This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

• Own Marketo end-to-end: Administer, manage, and optimize all Marketo programs, workflows, data structures, integrations, and system configuration.
• Own email as a revenue-producing channel: Build, QA, and launch high-impact email campaigns and nurture programs using segmentation, dynamic content, and personalization. Optimize lifecycle paths, activation sequences, and nurture flows to increase Trial to Enterprise conversions and drive enterprise pipeline. Run A/B and multivariate testing to improve engagement, activation, and conversion.
• Manage email deliverability, domain health, and sending infrastructure: Own sender reputation, domain warm-up, and the setup of new sending domains for marketing and sales. Support the rollout of new outbound tools (e.g., Clay email sequencing) to ensure clean, compliant, and scalable email execution across GTM teams.
• Maintain database hygiene & compliance: Ensure field accuracy, list quality, enrichment completeness, consent and opt-in/out compliance, governance standards, and overall data integrity across systems.
• Manage lead lifecycle, scoring, and routing: Own lifecycle flows, behavior-based triggers, scoring rules, and lead routing across Marketo, Salesforce, and enrichment tools,  ensuring clean Marketo to Salesforce syncs, validating assignment logic, escalating issues quickly, and confirming leads reach the correct SDR/AE.
• Own audience segmentation across systems: Build segmentation for contacts and accounts across Marketo, Salesforce, ZoomInfo, 6sense, and other GTM tools to support lifecycle, outbound, ABM, PLG nurturing, and multi-channel campaigns.
• Own inbound lead handling and processing Process event lists and external imports, ensure correct assignment and routing, monitor daily lead flow, validate SDR/AE ownership, escalate issues quickly, and track follow-up compliance to maintain SLA fidelity.
• Own Martech & Signals Integration: Manage and integrate tools like 6sense, Chili Piper, and ZoomInfo across Marketo and Salesforce. Turn intent, technographic, and behavioral signals into actionable segmentation, scoring, and targeting logic - improving routing, surfacing high-priority accounts, and powering signal-driven lead funnels that accelerate pipeline.
• Own operational components of multi-channel campaign execution: Build and maintain all operational components (emails, forms, landing pages, smart campaigns, triggers, and tracking) for paid programs, ABM plays, webinars, events, and product launches. Proactively scope requirements, ensure cross-system alignment, and take accountability for accurate, on-time campaign deployment.
• Own attribution and reporting: Deliver consistent, standardized weekly dashboards showing opportunity-level attribution, channel and campaign segmentation, and insights into multi-channel and email performance. Surface anomalies, diagnose issues proactively, and provide data-backed recommendations to improve GTM efficiency and pipeline impact. 

Qualifications

• Marketo Expertise (Required): 3–5+ years hands-on experience administering and building in Marketo, including lifecycle workflows, scoring models, nurture programs, data structures, and Marketo → Salesforce integrations. Marketo Certification strongly preferred.
• Email Marketing & Deliverability: Strong experience building, testing, and optimizing email campaigns and nurtures, including segmentation, dynamic content, domain warm-up, sender reputation management, and compliance (GDPR, CAN-SPAM).
• Lifecycle, Scoring & Routing: Demonstrated ability to design and maintain lifecycle stages, behavioral scoring models, and lead routing logic across Marketo, Salesforce, and enrichment tools.
• Multi-Channel Campaign Operations: Experience supporting the operational components of paid, ABM, webinar, event, and product launch campaigns (forms, landing pages, tracking, smart campaigns, triggers).
• GTM Tooling & Signal Activation: Experience with tools like Salesforce, ZoomInfo, 6sense, Chili Piper, or similar platforms. Ability to apply intent, technographic, or behavioral signals to targeting, scoring, and routing.
• Data Quality & Governance: Strong understanding of data hygiene, field mapping, enrichment, consent management, and database governance best practices.
• Analytics & Reporting: Ability to build dashboards and analyze funnel metrics, attribution reports, and email/lifecycle performance using Salesforce, Marketo, Excel, and (bonus) Tableau/Looker/SQL.
• Technical & Process Skills: Comfortable working with complex workflows, integrations, troubleshooting cross-system issues, and documenting scalable processes/SOPs.
• Comfortable Learning New Tools: Ability to quickly adopt and operate new GTM tools such as Clay, Airtable, Zapier, and Make.com. Prior experience is a plus but not required — willingness to learn is essential. 

Compensation

$120,000 - $140,000 + Bonus

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced NetDevOps Engineer to help us evolve, automate and operate our RoCE-based Ethernet fabrics. This is a highly visible role in a high-growth technology company where you’l bel working at the intersection of network engineering, operations, automation, and observability. Building and operating the tooling and telemetry pipelines that keep the network fabrics fast, deterministic, and reliable at global scale. This is your opportunity to join our fast growing team that moves quickly, thinks programmatically and treats networks as software systems

Key Responsibilities

• Automate deployment and operations of large-scale RDMA (RoCEv2) Ethernet fabrics across Vultr data centers.

• Build Ansible and Python-based frameworks to provision, validate, and remediate underlay and overlay networks.

• Integrate network automation with Vultr’s source-of-truth systems (NetBox, OpsMill) for intent-driven configuration and validation.

• Develop telemetry ingestion and correlation pipelines (gNMI, Prometheus, Kafka, custom collectors) for real-time network health and performance metrics.

• Collaborate with platform, orchestration, and product engineering teams to optimize RDMA performance, PFC/ECN behavior, and path symmetry across fabrics.

• Implement CI/CD workflows for network configuration changes — validation, pre-checks, and rollbacks.

• Investigate complex network behaviors across layers — flow hashing, congestion domains, ECMP, and overlay interactions.

• Contribute to the design of next-generation GPU and AI interconnect fabrics, ensuring seamless integration into Vultr’s global network architecture.

Qualifications

• Solid understanding of modern data center networking: EVPN-VXLAN, BGP, MLAG, QoS, and traffic engineering.

• Deep familiarity with RoCEv2, RDMA transport tuning, ECN/PFC, and lossless Ethernet design.

• Strong experience with automation frameworks like Ansible, and languages like Python, Golang, Rust, or PHP

• Comfort working with telemetry and monitoring stacks — Prometheus, Grafana, Loki, ELK, or similar.

• Previous experience integrating with NetBox, Nautobot, OpsMill or similar for topology and configuration source-of-truth.

• Familiarity with CI/CD systems (GitHub Actions, Jenkins, ArgoCD) for continuous delivery of network automation.

• Strong Linux networking background, including namespaces, netlink, and system-level debugging.

Compensation

$90,000 - $130,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• Medical Insurance stipend paid annually 

• 9 Company-Paid Holidays 

• Generous Leave Policy + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• First year remote office setup + reimbursement per quarter each subsequent year for new equipment

• Professional Development Reimbursement 

• Internet reimbursement 

• Fitness membership reimbursement

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Nodal Trust & Safety Investigator that will report to the Director of Operations, India and Sr. Manager Trust and Safety - US. In this role, act as Vultr India Private Ltd’s official collaborator with legal authorities for Vultr in India, supporting and facilitating all communication with federal, regional, and local authorities. This includes responding to official requests, inquiries, and complaints as they pertain to legal inquiries from the global law enforcement community and other legal entities. This will require collaborating with multiple Vultr global and third party entities including Vultr Legal, Trust and Safety, Compliance, and Engineering, India authorities (local, CERT-In, MHO, MEITy, etc). Prompt responses are vital for the success of this role due to the nature of the inquiries.] The ideal candidate will engage in cross-team collaboration; whether it is with the US law enforcement response team, the SecOps team, storage team, privacy team, responding to requests made to local Vultr India employees, or other internal teams to review expanding feature requirements to support legal requests (eg, intricacies of collaborating with an analyst to conduct investigations of fraudulent activities). Manages and processes lawful requests for user data or information from law enforcement and other government agencies. This often involves a 24/7 coordination role to ensure timely and legally compliant responses. Respond to all in person or local communication requests from law enforcement and participate in verification of legal authentication and authorization. This is a highly visible role in a high-growth technology company, which will require [reviewing inquiries regarding account closure due to Terms of Service (TOS) violations, copyright violations, spam violations, phishing abuse, malware complaints, fraud related activities, revenge porn complaints, Child Sexual Abuse Material and Child Sexual Exploitation Material complaints, account closure due to non-payment, national security matters, and other violations on our platform]. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

• Respond to legal requests from India’s law enforcement and other government agencies
• Respond and collaborate with CERT-In regarding cyber security incidents
• Collaborate with the US LER team to fulfill legal requests
• Collaborate with SecOps and LER to ensure accurate reporting of cyber security incidents
• Occasional travel to police stations in India whenever necessary
• Conduct proper vetting of legal inquiries from unfamiliar law enforcement agencies (this includes collaborating with attorneys in India that have been approved by Vultr and other agencies if necessary.

Qualifications

• Two to Three years experience as a Nodal Officer, Trust & Safety professional, or a related field.
• A comprehensive understanding of India regulations and can demonstrate applying Nodal point of contact communication requirements where applicable:
• IT Act 2000
• India DPDPA
• IT Intermediary Guidelines 2021
• Experience communicating with third parties regarding sensitive data
• Experience in communicating with India Federal and local legal authorities
• Indian Computer Emergency Response Team (CERT-In), Ministry of Electronics and Information Technology (MEITy), Ministry of Home Affairs (MHA), etc.
• Experience with triaging important tasks in an organized manner
• Analytical skills with attention to detail
• Experience with office suite products (Microsoft Office or Google Workspace)
• Excellent communication skills or report writing skills
• Ability to remain composed while viewing sensitive subject matter
• Experience working with confidential information
• Ability to pass a background check
• Familiarity with multiple OS platforms including Windows and Linux
• Understanding of global privacy frameworks
• Experience with maintaining logs (specifically for a Cloud Services Provider)
• Familiarity with ticketing management systems (ie, Jira, ServiceNow, etc.)
• The ideal candidate will be able to start within 30 days and is able to work in New Delhi, India

Join Vultr

Vultr is seeking a highly skilled and experienced People Operations Partner – India to shape and scale our India team while also driving a world-class employee experience. The ideal candidate is a proactive and versatile People Operations professional with experience in both talent acquisition and employee relations, who thrives in a fast-paced, high-growth technology environment.

This is a highly visible role in a high-growth cloud infrastructure company, which will require hands-on ownership of end-to-end recruiting, employee engagement, and compliance for our India operations, while partnering closely with U.S.-based managers and the global People Operations team.

Key Responsibilities

Talent Acquisition

• Lead full-cycle recruitment for India-based roles, particularly for technical and GTM positions.
• Partner closely with India and U.S. hiring managers to understand role requirements, timelines, and priorities.
• Build and maintain candidate pipelines to attract top talent.
• Coordinate offers, background checks, and onboarding while ensuring compliance with Indian employment law.

Employee Relations & Engagement

• Partner in onboarding all new hires in India. 
• Act as the internal primary point of contact for India employees on HR policies, performance management, and day-to-day questions.
• Support managers in annual performance reviews, disciplinary processes, and coaching conversations.
• Drive employee engagement initiatives that align with Vultr’s global culture and values.
• Manage offboarding and exit processes while documenting lessons and trends for continuous improvement.

People Operations & Compliance

• Maintain accurate employee records and HR documentation for India operations.
• Ensure compliance with local labor laws and statutory requirements (PF, gratuity, ESIC, etc.).
• Support the implementation of India-specific HR policies consistent with global People Operations standards.

Qualifications

• 4–7 years of experience in People Operations, HR, or Talent Acquisition, ideally in a tech-focused or fast-growing company.
• Strong knowledge of India compliance and employment laws.
• Proven experience managing full-cycle recruiting, ideally in technical roles.
• Strong interpersonal skills with the ability to influence and build trust at all levels in both the U.S. and India. 
• Highly organized, detail-oriented, and able to thrive in a fast-paced, scaling environment.
• Proactive, independent, and comfortable wearing multiple hats across recruiting, employee relations, and operations

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy. 

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

As a Platform Engineer on the Control Plane team, you will be an integral part of our team, focusing on image automation and efficiency enhancement. In this role, you will participate in the development of automation strategies for our virtual machine and bare metal platforms, ensuring smooth integration and deployment of top-tier applications in the marketplace. Collaborating with cross-functional teams, you'll be involved in the full lifecycle of image and application development - from brainstorming to deployment - with a focus on debugging, testing, and maintaining the highest standards of quality.

What to expect:

• Collaborate with the GPU, Bare Metal (BM), and Provisioning teams to design, develop, and optimize innovative images and marketplace applications.
• Participate in thorough testing and debugging processes, ensuring that applications meet top-quality standards and deliver maximum performance.
• Be a part of the deployment of applications across virtual machine and bare metal infrastructures, using a wide range of advanced tools and technologies.
• Assist in troubleshooting and problem-solving, providing valuable assistance to the support team.
• Monitor and analyze performance metrics, identifying areas for enhancement and optimization.
• Maintain high-level security and stability for all deployed images and applications, implementing robust protection measures.
• Stay up-to-date with industry trends and best practices in platform engineering, and integrate these innovations into our processes.
• Help in the continuous improvement of all processes and procedures related to application development and deployment.

Our ideal candidate will have: 

• Experience with automated installation and configuration of Windows Server products.
• Familiarity with different families of Linux distributions, including automated installation abilities in Debian, Red Hat Enterprise Linux (or Fedora/CentOS/AlmaLinux/Rocky), and Ubuntu environments.
• Proficiency in scripting languages like BASH, Python 3, and PHP.
• Experience in writing, debugging, and optimizing Ansible playbooks.
• Understanding of CI/CD pipelines and automation tools.
• Familiarity with version control systems like Git.
• Strong problem-solving and analytical skills.
• Good communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.

Compensation

$75,000 - $100,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

We’re looking for a Principal Engineer, Cloud Networking to architect and lead the evolution of Vultr’s global cloud networking platform. You’ll drive design and implementation of scalable, reliable, and secure network services including VPC, edge connectivity, and security features. This is a cross-functional, hands-on role shaping the networking foundation of Vultr's infrastructure.

Key Responsbilities

• Lead technical design for next-gen cloud networking: VPC, security groups, gateways, routing domains

• Align networking roadmap with product and infrastructure teams

• Drive implementation of control/data plane features and network orchestration

• Manage services like BGP peering, tenant isolation, and network policy enforcement

• Prototype and validate new capabilities at scale

• Support production systems and incident response

• Extend Vultr’s control plane to integrate networking features

Qualifications

• 5+ years in infrastructure, network engineering, or hosting environments

• Experience with virtual networking (public/private cloud), SDN, VXLAN/EVPN

• Strong knowledge of BGP, L2/L3 routing, Linux and Kubernetes networking

• Network automation and observability experience

• Proficiency in Go or Rust; familiarity with PHP and SQL a plus

• Clear communication across engineering and leadership

Bonus Experience:

• High-performance networking hardware (Trident4, DPUs, etc.)

• Legacy system modernization

• Network security or multi-tenant firewall experience

• Cloud provider or hyperscaler background

Compensation

$140,000 - $180,000

This salary can vary based on location, years of experience, background and skill set.

Join Vultr

Vultr is seeking a detail-oriented and analytical Procurement Analyst to support our purchasing operations by analyzing procurement data, monitoring supplier performance, and identifying cost-saving opportunities. The ideal candidate will have strong analytical skills, procurement knowledge, and the ability to collaborate with cross-functional teams to drive efficiency and value across the supply chain.

What to expect:

Data Analysis & Reporting

• Analyze procurement data to identify trends, cost drivers, and opportunities for savings.
• Prepare regular reports on purchasing metrics, supplier performance, and spend analysis.
• Maintain and optimize procurement dashboards, KPIs, and data visualizations.

Cost Optimization

• Identify cost-reduction opportunities through spend analysis and supplier consolidation.
• Support negotiations with vendors by providing pricing benchmarks and historical data.
• Track and report realized savings from procurement initiatives.

Vendor & Supplier Management

• Evaluate vendor performance using quality, delivery, and cost metrics.
• Support supplier onboarding, audits, and performance reviews.
• Maintain and update the preferred supplier list and contract database.

Process Improvement & Compliance

• Support procurement process improvements and standardization across the organization.
• Ensure compliance with internal policies, purchasing guidelines, and regulatory requirements.
• Assist in enforcing contract terms and managing renewal timelines.

Documentation & Systems

• Maintain accurate procurement documentation, including purchase orders, contracts, and pricing agreements.
• Work with ERP or procurement systems to extract data, automate reports, and streamline workflows.

Our new team member will need: 

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 2–5 years of experience in procurement, supply chain analytics, or sourcing.

Soft Skills:

• Attention to detail with the ability to manage large data sets.
• Strong communication and collaboration skills.
• Ability to manage multiple priorities and meet deadlines.

Preferred Qualifications:

• Certification in procurement or supply chain (e.g., CIPS, CPSM, CSCP).
• Experience in supplier negotiations or contract management.
• Experience working with data centers and/or cloud service providers.

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such, the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right where and when applicable under certain privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.

Join Vultr

Vultr is seeking a detail-oriented and proactive RMA Project Manager to oversee and manage the Return Merchandise Authorization (RMA) lifecycle. In this role, you will coordinate returns, repairs, and replacements of hardware or components with vendors, customers, and internal teams. You will play a key role in ensuring minimal downtime, optimizing reverse logistics processes, and delivering a seamless after-sales experience.

What to expect:

RMA Lifecycle Management

• Manage the full RMA process from initiation to closure (return, repair, replacement, and follow-up).
• Coordinate with internal teams (IT, operations, procurement, finance) and external vendors or OEMs.
• Track warranty statuses, create RMA tickets, and ensure timely resolution and delivery.

Logistics & Coordination

• Oversee the physical movement of hardware between customer sites, warehouses, and repair centers.
• Ensure accurate documentation of serial numbers, asset tags, and shipping records.
• Maintain detailed records of all incoming/outgoing RMA items.

Reporting & Analysis

• Monitor RMA trends, failure rates, and recurring issues.
• Develop dashboards and reports for leadership on RMA status, cycle times, and vendor performance.
• Conduct root cause analysis and suggest process improvements.

Vendor & Customer Interaction

• Liaise with vendors on return approvals, replacement timelines, and escalation handling.
• Support customer service or technical support teams on RMA-related queries or SLAs.
• Ensure customer satisfaction by managing expectations and providing timely updates.

Compliance & Documentation

• Ensure compliance with internal policies, warranty terms, and regulatory requirements.
• Maintain SOPs, logs, audit trails, and reports for all RMA transactions.

Our new team member will need: 

Qualifications:

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• 3–5 years of experience managing RMA processes or hardware logistics in a technical environment.
• Certifications in supply chain, logistics, or project management.
• Experience working with domestic and global vendors.
• Background in data center operations, telecom, or enterprise hardware environments.

Technical & Professional Skills:

• Strong understanding of reverse logistics, warranty processes, and vendor RMA handling.
• Experience working with ERP/CRM/RMA tools (e.g., SAP, Oracle, ServiceNow, Salesforce, Jira).
• Familiarity with IT hardware, data center components, or electronics is a strong plus.
• Proficiency in Excel and data reporting tools.
• Familiar with JIRA and Confluence.

Soft Skills:

• Excellent organizational and multitasking skills.
• Strong communication and negotiation abilities.
• Analytical mindset with a process improvement focus.
• Ability to manage multiple RMA projects concurrently.

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such, the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right where and when applicable under certain privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Sales Enablement Manager to join our Marketing team and play a key role in driving productivity and performance across our global Sales and SDR organization. The ideal candidate has a proven track record of designing and executing enablement programs—spanning onboarding, ongoing training, content management, and tool adoption—that drive measurable sales success, enabling sellers to consistently exceed targets. This is a highly visible role in a fast-growing technology company. We’re looking for a strategic thinker who thrives in collaborative, cross-functional environments and is eager to shape our go-to-market strategy. This is your opportunity to join our fast growing team and leave your mark on Constant and the future of Cloud Infrastructure.

Key Responsibilities

Engage with Sales & Marketing leaders to align enablement priorities with business objectives and GTM Strategy.
Collaborate across teams to design and deliver a best-in-class onboarding and continued enablement program that covers product knowledge, sales methodology and tooling adoption.
Own the strategy and optimization of core enablement tools (Seismic, Salesloft, Chorus etc.) to maximize seller efficiency.
Develop and maintain sales playbooks, training modules and process documentation to enable consistent execution.
Collaborate with Product Marketing to stay on top of industry trends and relevant case studies to continually optimize sales enablement.
Partner with RevOps to analyze sales performance metrics in Salesforce in order to identify skill gaps and enablement opportunities.
Foster a culture of continuous learning through structured training sessions, peer feedback, and coaching programs.
Measure the impact of enablement efforts using adoption, productivity and pipeline metrics, refining initiatives for scale and effectiveness.

Qualifications

Bachelor’s Degree in Business, Communications or similar field.
3-5 years of experience in Sales Enablement, Revenue Operations or a related role.
Strong problem-solving and analytical skills, with the intellectual curiosity to quickly understand complex products, markets, and sales motions.
Proven track record of designing and implementing successful onboarding programs from the ground up in a fast-paced environment.
Strong understanding of modern sales tools: Salesforce, Salesloft, Seismic, Chorus and, Zoominfo.
Excellent program management, communication, and stakeholder management skills.
Self-motivated and driven, with a bias for action and a passion for enabling sales teams to succeed.
Exceptional collaboration and communication skills, with experience influencing stakeholders across Sales, Marketing, Product, and Operations.

Compensation

$110,000 - $135,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

The Security Operations team is a central pillar of our growth strategy, and we are looking for a Senior Manager of Incident Response to oversee the day-to-day operations of the incident management and response team. This role involves executing incident response strategies, coordinating with cross-functional teams during security incidents, and improving processes based on post-incident reviews. The Manager of Incident Response will also ensure the readiness of the organization by supporting team development, maintaining incident response tools, and aligning with industry standards and regulatory requirements.

As our Incident Response Manager, you'll lead the charge against sophisticated threat actors targeting our global infrastructure, collaborating with international partners and government agencies to track and neutralize cyber threats while serving as the face of Vultr's security expertise to federal stakeholders worldwide. This high-visibility role offers the rare opportunity to make a tangible impact on global cybersecurity while working with cutting-edge technology and representing a respected industry leader.

Key Responsibilities

• Manage and coordinate the incident response team in identifying, handling, and mitigating security incidents. 
• Execute incident response plans, playbooks, and standard operating procedures, ensuring they are adhered to during incidents.
• Conduct investigations and analyze security incidents to identify root cause and recommend corrective actions.
• Collaborate with internal teams to facilitate communication and coordination during incident response efforts.
• Monitor security alerts to ensure timely response to threats and escalate when necessary.
• Participate in post-incident reviews to gather lessons learned and recommend improvements to the incident response process.
• Train and support team members to ensure they follow best practices in incident response.
• Ensure compliance with regulatory requirements and maintain awareness of emerging threats and trends in cybersecurity.
• Contribute to the development of the incident response team, setting expectations and helping to achieve incident response objectives.
• Assist in evaluating and recommending tools and technologies that enhance the incident response team’s capabilities.

Qualifications

• Bachelor’s degree in computer science, information security, or a related field. 
• At least 7 years of experience in information security, with 3 years in an incident response or security operations role.
• Experience in managing incident response efforts within a medium to large organization.
• Proven ability to handle moderate-to-high-severity incidents and contribute to their resolution.
• Relevant industry certifications such as GCIH (GIAC Certified Incident Handler), GCFA (GIAC Certified Forensic Analyst), or similar.
• Extensive experience in managing and responding to complex security incidents across various environments, including cloud and on-premises infrastructures.
• Proficiency in Linux and Windows operating systems, with the ability to identify, investigate, and respond to security breaches within these systems.
• Hands-on expertise with automation and scripting languages, such as Python, Bash, and PowerShell, to automate incident detection, response workflows, and forensic data collection.
• In-depth knowledge of security monitoring tools, including platforms for real-time incident detection and forensic analysis.
• Strong understanding of network security technologies, including firewalls, VPNs, intrusion detection/prevention systems, and packet capture/analysis tools, to track and mitigate threat vectors.
• Advanced forensic investigation skills using tools for system and memory analysis.
• Experience with orchestration, automation, and response tools to streamline and enhance incident response processes.
• Knowledge of threat intelligence frameworks to improve detection and response strategies.
• Familiarity with malware analysis techniques and tools to understand threats, reverse engineer attacks, and develop defense strategies.
• Experience in conducting tabletop exercises and incident simulations to assess and improve incident response capabilities.
• Strong leadership and team-building skills, with the ability to manage and mentor junior team members.
• Effective communication skills to convey security issues to both technical and non-technical audiences.
• Ability to handle multiple tasks and work in a dynamic, fast-paced environment.
• Up-to-date knowledge of cybersecurity threats and mitigation strategies.
• Experience working with regulatory compliance requirements.
• Availability to support 24/7 incident response efforts when necessary.

Compensation:

$130,000 - $150,000

This salary can vary based on location, years of experience, background and skill set.

#LI-remote

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Senior Platform Engineer to join the Platform Services team, reporting to the Platform Engineering Manager. The ideal candidate is a hands-on problem solver passionate about developer experience, automation, and scalable infrastructure. This is a highly visible role supporting internal engineering productivity through CI/CD optimization, infrastructure automation, and development environment enablement. This is your opportunity to shape the future of Vultr’s platform stack — designing the systems that power continuous delivery, infrastructure-as-code, and internal developer tooling.

Key Responsibilities

• CI/CD Ownership: Design, implement, and optimize GitLab CI/CD pipelines that power all internal software delivery.
• Infrastructure Automation: Automate infrastructure deployments using Terraform and Puppet or Kubernetes to deliver consistent, repeatable environments.
• Developer Experience:  Enhance internal development environments and tooling to streamline onboarding and local testing workflows.
• Systems Integration: Collaborate with various Engineering teams to ensure observability, reliability, and automation are built into every delivery pipeline.
• Configuration Management: Contribute to Puppet manifests, Helm charts and Terraform modules for core platform systems.
• Collaboration: Work cross-functionally with developers, QA Engineering, and engineering teams to enable reliable, efficient deployments.
• Documentation: Author clear, maintainable documentation for CI/CD workflows, automation scripts, and infrastructure processes.

 Qualifications

• Experience with CI/CD systems, ideally GitLab, including pipeline templating, runners, and integrations.
• Strong background in Infrastructure-as-Code, using Terraform and configuration management tools (Puppet and/or Ansible).
• Proficiency in scripting and automation with Python, PHP, Bash, or similar languages.
• Hands-on experience with Linux environments, especially Debian-based distributions.
• Understanding of containerization and orchestration (Docker, Kubernetes).
• Knowledge of version control and branching strategies in Git-based workflows.
• Strong problem-solving and debugging skills, with a focus on performance and reliability.
• Effective communication and documentation skills to support collaboration across teams.
• Commitment to continuous improvement, automation, and DevOps best practices.

Compensation

$100,000 - $130,000

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is a global leader in high-performance cloud compute infrastructure, offering a broad range of CPU-based products that power workloads of every size — from startups to large enterprises. Our compute platform is designed for performance, scalability, and flexibility, supporting diverse architectures and use cases across our global data center footprint.

CPU infrastructure is one of the company’s top priorities as we expand the ways we deliver reliable, high-performance compute and cloud services to our customers worldwide. We are looking for a Senior Product Manager, Cloud Compute to help shape, define, and advance the future of Vultr’s CPU-based infrastructure offerings.

Key Responsibilities

• Own the strategy and roadmap for Vultr’s CPU-based compute platform, driving innovation across bare metal, virtualized, and multi-tenant infrastructure.
• Conduct in-depth market and competitive analysis to benchmark performance, pricing, and feature differentiation in global cloud infrastructure markets.
• Evaluate and enhance existing compute offerings for performance, reliability, cost efficiency, and operational simplicity.
• Engage directly with customers and partners to understand complex workload requirements and translate them into actionable product specifications.
• Collaborate with Solutions Engineering to validate functionality, streamline provisioning, and reduce customer time-to-value.
• Partner with engineering and architecture teams to define technical requirements, prioritize capabilities, and deliver scalable, high-performance compute services.
• Work cross-functionally with GTM teams to enable seamless product launches, documentation, and technical positioning.
• Leverage metrics, telemetry, and performance data to make data-driven roadmap and optimization decisions.
• Champion infrastructure efficiency and automation initiatives, ensuring Vultr’s compute platform scales reliably and cost-effectively.
• Assess emerging processor technologies, architectures, and configurations to guide future product direction.

Qualifications

• 6+ years and extensive experience configuring, deploying, and managing CPU deployment
• 5+ years of product management or related work experiences
• History of driving product management requirements analysis and definition
• Solid understanding of common enterprise and SMB technical and business requirements
• Experience in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and keen experience to identify problems and proactively work toward solutions
• Experience with effectively working with cross-functional teams including, but not limited to, executives, engineering, marketing, operations, and finance
• Track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
• Ability to effectively communicate complex technical concepts to a broad range of audiences.

Compensation

$130,000 - $165,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

Our Engineering team at Vultr is seeking a Senior Site Reliability Engineer, Core Cloud Engineering to report to the Director of Core Cloud Engineering. This role demands deep expertise in large-scale distributed systems, infrastructure automation, and production operations of hypervisor platforms and the control plane. The ideal candidate will combine hands-on systems engineering with a focus on reliability, scalability, and observability, ensuring Vultr’s cloud services remain performant and resilient for our 1.5 million users.

Key Responsibilities

• Production Control Plane Operations: Operate and scale Vultr’s control plane, ensuring availability, correctness, and performance across global datacenters.
• Hypervisor & Infrastructure Reliability: Design, implement, and maintain automation to manage hypervisor fleets (KVM, QEMU, libvirt) and supporting infrastructure at scale.
• Networking & Systems Automation: Develop tooling and automation for Open vSwitch (OVS), BGP routing, and other networking components to ensure resilient and self-healing network operations.
• Performance & Reliability Tuning: Continuously analyze and improve system performance across compute, storage, and network layers, with an emphasis on reducing toil and eliminating single points of failure.
• Observability & Incident Response: Implement advanced monitoring, logging, and tracing solutions (Grafana, Sentry, SumoLogic) while leading incident response to minimize impact and drive postmortem culture.
• CI/CD & Configuration Management: Maintain and evolve infrastructure pipelines (GitLab CI/CD, Puppet) to enable safe, fast, and reliable changes to both control plane and hypervisor infrastructure.
• Collaboration: Work closely with Software Engineers, Network Engineers, and Product teams to align platform reliability with business and user needs.
• Documentation & Standards: Produce clear technical documentation for runbooks, operational procedures, and automation frameworks to improve team efficiency and reliability standards.
• Mentorship & Leadership: Coach and mentor team members in best practices for site reliability, incident handling, automation, and low-level Linux systems debugging.

Qualifications 

• Proficiency in PHP with strong scripting and automation skills.
• Experience running large-scale distributed systems and control plane infrastructure in production.
• Strong background in hypervisor technologies (libvirt, QEMU, KVM) and Linux systems administration.
• Expertise in networking protocols and tools, particularly BGP and Open vSwitch (OVS), with automation experience.
• Deep knowledge of observability and monitoring frameworks (Grafana, Sentry, SumoLogic) and incident management.
• Advanced troubleshooting skills across compute, networking, and storage subsystems.
• Experience building and maintaining CI/CD pipelines (GitLab) and configuration management (Puppet).
• Familiarity with MySQL or similar databases, with an understanding of operational considerations for reliability and scale.
• Strong problem-solving abilities and the drive to tackle complex, low-level reliability challenges.
• Effective cross-team communication and collaboration skills.
• A commitment to continuous improvement and fostering a culture of operational excellence.

Compensation

$120,000 - $130,000

This salary can vary based on location, years of experience, background and skill set.

#LI-remote

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Senior Site Reliability Engineer to report to the Site Reliability Engineering Manager.  The ideal candidate is a motivated, self-starter who is excited about observability, automating toil, and . This is a highly visible role in a high-growth technology company, which will require experience with Grafana, Mimir, Loki, Kafka, OpenTelemetry, Debian-based Linux Distributions, Networking, and SLO/SLI. This is your opportunity to join our fast growing team and leave your mark on Constant and the future of Cloud Infrastructure.

Key Responsibilities

• Configuration Management: Write and maintain configuration code in Puppet.

• Infrastructure-as-Code: Help define our existing infrastructure as code so it’s easy to rebuild.

• Toil Automation: Take manual processes and automate them providing efficiencies in the way we manage our services.

• Grafana Dashboarding: Get hands on with data producing visual representations of our systems and services.

• Collaboration: Work closely with other engineering teams to align development efforts with reliability, scalability, and business objectives.

• Documentation: Produce high-quality documentation for the systems and services the team is responsible for.

Qualifications

• Experience writing configuration code for Puppet, Chef, or Salt. 

• Experience automating manual processes in Ansible or Python.

• Experience troubleshooting Kubernetes deployments.

• Experience with time-series databases such as Graphite, Mimir, Loki. 

• Experience operating Observability Pipelines using OpenTelemetry and Kafka.

• Experience with Monitoring and Alerting tools such as Grafana and Icinga.

• Proven problem-solving skills with the ability to address complex technical challenges.

• Effective communication and collaboration abilities to work cross-functionally with teams and stakeholders.

• A commitment to continuous learning and fostering a culture of technical excellence.

Compensation

$120,000 - $130,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

We’re looking for a Senior Engineer, Cloud Networking to architect and lead the evolution of Vultr’s global cloud networking platform. You’ll drive design and implementation of scalable, reliable, and secure network services including VPC, edge connectivity, and security features. This is a cross-functional, hands-on role building the networking foundation of Vultr's infrastructure.

Key Responsibilities

• Work on technical design for next-gen cloud networking: VPC, security groups, gateways, routing domains
• Drive implementation of control/data plane features and network orchestration
• Manage services like BGP peering, tenant isolation, and network policy enforcement
• Prototype and validate new capabilities at scale
• Support production systems and incident response
• Extend Vultr’s control plane to integrate networking features
  
  

Qualifications

• 5+ years in infrastructure, network engineering, or hosting environments
• Experience with virtual networking (public/private cloud), SDN, VXLAN/EVPN
• Strong knowledge of BGP, L2/L3 routing, Linux and Kubernetes networking
• Network automation and observability experience
• Proficiency in Go or Rust; familiarity with PHP and SQL a plus
• Clear communication across engineering and leadership
• High-performance networking hardware (Broadcom DNX, XGS, DPUs, SmartNICs, etc.)
• Legacy system modernization
• Network security or multi-tenant firewall experience
• Cloud provider or hyperscaler background

Compensation

$128,000 - $145,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Our Engineering team at Vultr is seeking a Senior Software Engineer, Core Cloud Engineering to report to the Director of Core Cloud Engineering. This role demands a deep understanding of low-level systems programming, networking protocols, and hypervisor technologies. The ideal candidate will excel in working with compiled languages like Rust, C, and Go, with occasional work in PHP for system integration. This is a hands-on engineering position with an emphasis on performance optimization, automation, and systems-level problem-solving, contributing to one of the most popular cloud platforms serving 1.5 million users.

Key Responsibilities

• Hypervisor API Integration: Design, implement, and maintain low-level integrations with hypervisor technologies like libvirt, QEMU, and KVM to enhance platform capabilities.
• Networking Automation: Develop and maintain automation around Open vSwitch (OVS), BGP routing, and other networking components to streamline datacenter operations.
• Performance Tuning: Analyze and optimize hypervisor performance across I/O, networking, and storage subsystems to meet scalability and efficiency goals.
• Systems Development: Write efficient and maintainable code in Rust, C, and Go for high-performance services, ensuring reliability and maintainability.
• Infrastructure Automation: Build and enhance tooling for automated hypervisor provisioning, monitoring, and management.
• Collaboration: Work closely with other engineering teams to align development efforts with reliability, scalability, and business objectives.
• Documentation: Produce high-quality technical documentation for APIs, systems, and processes to support team collaboration and scalability.
• Mentorship: Share knowledge with team members, helping to grow expertise in low-level systems and performance engineering.

Qualifications

• Proficiency in compiled languages like Rust (preferred), C, and Go, with experience in PHP for integration tasks.
• Strong experience with hypervisor technologies such as libvirt, QEMU, and KVM.
• In-depth knowledge of networking protocols and tools, particularly BGP, Open vSwitch (OVS), and related automation frameworks.
• Advanced skills in performance profiling, tuning, and optimization across I/O, network, and storage layers.
• Familiarity with database systems and concepts, with a preference for MySQL.
• Expertise in Linux systems administration and low-level troubleshooting.
• Experience building and maintaining CI/CD pipelines with tools like Gitlab.
• Strong knowledge of configuration management tools like Puppet.
• Proficiency with observability tools such as Grafana, Sentry, and SumoLogic for monitoring and debugging complex systems.
• Exceptional problem-solving skills, with a proven ability to address complex, low-level technical challenges.
• Effective communication and collaboration abilities to work cross-functionally with teams and stakeholders.
• A commitment to continuous learning and fostering a culture of technical excellence.

Compensation

$120,000 - $150,000

This salary can vary based on location, years of experience, background and skill set.

Join Vultr

Vultr is seeking a Software Developer - Marketplace Applications to build, maintain, and expand Vultr's Marketplace offerings. The Vultr Marketplace enables customers to deploy popular applications with a single click, streamlining the deployment process for many popular software stacks. This role will be responsible for creating and maintaining marketplace applications, working directly with vendors and internal teams to ensure seamless integration experiences for Vultr’s customers. to build, maintain, and expand Vultr's Marketplace offerings. The Vultr Marketplace enables customers to deploy popular applications with a single click, streamlining the deployment process for many popular software stacks. This role will be responsible for creating and maintaining marketplace applications, working directly with vendors and internal teams to ensure seamless integration experiences for Vultr’s customers.

What to expect:

• Identify and prioritize new marketplace application offerings based on customer inquiry, market trends, and business objectives.
• Build and maintain existing and new marketplace applications using snapshots and open source automated deployment scripts.
• Collaborate with third-party application providers to onboard their applications to the marketplace, providing technical guidance and ensuring quality standards.
• Develop and maintain internal and customer facing documentation, including deployment guides, configuration instructions, and troubleshooting resources.
• Work closely with the Developer Relations team to create educational content, tutorials, etc for marketplace offerings.
• Provide technical feedback and platform feature requests to engineering teams based on Marketplace user needs and vendor requirements.
• Maintain CI/CD pipelines for automated testing, building, and deployment of marketplace applications

Qualifications:

• Proficiency in Bash and PHP for scripting and automation tasks.
• Strong Linux System Administration experience with deep understanding of package management and service configuration.
• Experience with Infrastructure as Code (IaC) tools including Terraform, Ansible, and HashiCorp Packer.
• Hands-on experience building CI/CD pipelines using GitLab Runners and/or GitHub Actions
• Understanding of L2/L3 networking fundamentals including VLANs, routing, and firewall configuration.

Nice to Have:

• Familiarity with Python and Go or Rust for advanced automation and tooling development.
• Previous experience with cloud-init for cloud infrastructure provisioning
• Familiarity with monitoring and observability tools (Prometheus, Grafana, logging systems)

Vultr Cares

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan 
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

We’re looking for a Software Engineer, Cloud Networking to build the evolution of Vultr’s global cloud networking platform. You’ll drive implementation of scalable, reliable, and secure network services including VPC, edge connectivity, and security features. This is a cross-functional, hands-on role building the networking foundation of Vultr's infrastructure.

Key Responsiblities

• Work on technical design for next-gen cloud networking: VPC, security groups, gateways, routing domains
• Drive implementation of control/data plane features and network orchestration
• Manage services like BGP peering, tenant isolation, and network policy enforcement
• Prototype and validate new capabilities at scale
• Support production systems and incident response
• Extend Vultr’s control plane to integrate networking features
  
  

Qualifications

• 2+ years in infrastructure, network engineering, or hosting environments
• Experience with virtual networking (public/private cloud), SDN, VXLAN/EVPN
• Strong knowledge of BGP, L2/L3 routing, Linux and Kubernetes networking
• Network automation and observability experience
• Proficiency in Go or Rust; familiarity with PHP and SQL a plus
• Clear communication across engineering and leadership
• High-performance networking hardware (Broadcom DNX, XGS, DPUs, SmartNICs, etc.)
• Legacy system modernization
• Network security or multi-tenant firewall experience
• Cloud provider or hyperscaler background

Compensation

$90,000 - $115,000

This salary can vary based on location, years of experience, background and skill set.

#LI-Remote

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Our Engineering team plays a key role in our company's growth, and we are seeking a Software Engineer highly experienced in PHP. You will find yourself at the heart of our operations, working on APIs, backend systems, and more.

You will engage in the development of secure and efficient mechanisms for our multi-user portal, while collaborating effectively with both internal and external teams. This is a meaningful role that will greatly contribute to our platform’s security and user management.

What to expect:

• Architect, develop, and maintain robust APIs and backend solutions for our PHP-based web portal.
• Work closely with our Engineering teams to research and create new features, address technical debt, and continually enhance performance.
• Participate in efforts to boost observability, increase automation, and optimize our CI/CD pipelines.
• Collaborate with internal and external stakeholders to plan and roll out new features focusing on security and reliability.

Our ideal candidate will have:

• Strong proficiency with PHP (3+ years preferred).
• Solid grounding in Linux and/or BSD environments.
• A belief in thorough documentation as a fundamental component of engineering.
• Experience dealing with and resolving technical debt.
• Familiarity with Test-Driven Development (TDD).
• Experience developing custom APIs (highly preferred).
• Exposure to configuration management tools like Puppet or Ansible is advantageous.
• Comfortability working in Windows environment would be beneficial, but not mandatory.

Compensation

$75,000 - $90,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a Staff Software Engineer, Core Cloud Engineering to report to the Director of Core Cloud Engineering. This role is for engineers who combine deep technical mastery with strategic influence, setting the direction for Core Cloud and leading system designs at global scale.

Key Responsibilities

• Collaboration: Influence and align cross-functional teams (Networking, Storage, SRE, Product) on platform evolution.
• Mentorship: Coach engineers across all levels, raising the technical bar in systems programming and distributed systems.
• Technical Leadership:
• Architect and evolve hypervisor integrations (libvirt, QEMU, KVM) across thousands of hosts.
• Design scalable, automated networking systems built on BGP, EVPN, and OVS.
• Lead large-scale automation and provisioning frameworks with GitLab CI/CD and Puppet/Ansible.
• Champion observability and reliability practices with Grafana, Sentry, and SumoLogic.
• Innovation & Scale: Drive advanced performance tuning across CPU, memory, I/O, networking, and storage layers.
  
  

Qualifications

• Expert-level experience in Rust (preferred) or other compiled languages for systems programming.
• Proven record architecting and scaling hypervisor-based infrastructure.
• Mastery of Linux internals, kernel debugging, and performance engineering.
• Strong background in networking automation (BGP, EVPN, OVS).
• Extensive experience with CI/CD pipelines (GitLab) and infrastructure automation (Puppet/Ansible).
• Track record of setting technical strategy and mentoring senior engineers.

Compensation

$135,000 - $155,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Technical Project Manager to ensure our internal engineering projects are executed efficiently and effectively, keeping teams aligned, on schedule, and focused on delivering high impact results.  The ideal candidate is a detail oriented, proactive project manager with experience working alongside software engineering teams, skilled at translating technical work into clear updates for stakeholders, and adept at managing multiple projects concurrently. This is a highly visible role in a high-growth technology company, which will require strong communication, cross-functional collaboration, technical fluency, and the ability to independently drive projects to completion while reducing operational load on engineering leadership. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

• Manage project statuses and ensure technical work, dependencies, and risks are accurately captured and reported.
• Assist with departmental reporting by translating engineering progress into clear, concise updates for leadership.
• Work with engineering teams to capture current and future work prioritization, including technical requirements, constraints, and tradeoffs.
• Team Collaboration: Collaborate with cross-functional teams to ensure project objectives are met.
• Documentation: Maintain project timelines, task lists, and statuses.
• Stakeholder Management: Regularly communicate project status, risks, and issues with key stakeholders.
• Assist with engineering team planning and roadmapping, ensuring technical capacity, dependencies, and platform considerations are accounted for.

Qualifications

• 2–3 years of experience as a technical project manager or in a project role supporting engineering, infrastructure, or software development teams.
• 1-2 years experience with project management tools (Jira, Confluence, Asana, Trello, or similar)
• Experience working in a remote environment
• Experience putting together technical project status reports 
• Ability to manage multiple projects concurrently
• Strong communication skills 
• ‘In service to’ mindset with respect to the team's processes and communication practices. 

Compensation

$75,000 - $95,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Vice President of Customer Success to lead a global team encompassing Customer Success Management (CSM), Technical Account Management (TAM), and Service Delivery, ensuring world-class experiences that accelerate adoption, retention, expansion, and advocacy. The ideal candidate is a proven customer-facing leader responsible for driving exceptional customer outcomes and long-term growth across our IaaS and PaaS portfolio. This is a highly visible role in a high-growth technology company, which will require a deep understanding of infrastructure-as-a-service, cloud computing, and enterprise service delivery models, along with the ability to translate technical performance into measurable customer value. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

Strategic Leadership

• Define and execute the global Customer Success strategy aligned with corporate growth and retention objectives.

• Partner cross-functionally with Sales, Product, Engineering, and Operations to ensure customer feedback drives roadmap and quality improvements.

• Establish a scalable Customer Success operating model that supports enterprise, mid-market, and SMB customers.

Customer Success & Retention

• Lead Customer Success Managers to proactively manage relationships, adoption, and Net Revenue Retention (NRR).

• Develop frameworks for onboarding, adoption, health scoring, renewal, and expansion.

• Champion customer advocacy programs, referenceability, and voice-of-the-customer initiatives.

Technical Account Management

• Oversee TAMs providing proactive technical guidance, performance optimization, and architecture support.

• Drive service-level excellence across compute, storage, networking, and GPU-based infrastructure environments.

• Ensure tight alignment between TAMs, engineering, and support to accelerate resolution of complex issues.

Service Delivery

• Lead the end-to-end delivery of infrastructure in alignment with customer contracts, SLAs, and statements of work (SOWs).

• Ensure all service commitments — including performance, uptime, response, and delivery milestones — are consistently met or exceeded.

• Partner closely with data center operations, engineering, and program management to ensure operational readiness and accountability for each customer engagement.

• Establish governance frameworks for contract compliance, change management, and escalation to ensure transparency and customer trust.

• Drive a culture of proactive delivery excellence, balancing efficiency, scalability, and adherence to contractual obligations.

Operational Excellence

• Define key metrics: NRR, logo retention, customer health, time-to-value, and SLA adherence.

• Build scalable systems and automation for renewals forecasting, success planning, and engagement tracking.

• Mentor directors and senior managers, fostering a performance-driven, customer-centric culture.

Qualifications

• 10+ years of experience in Customer Success, Service Delivery, or Technical Account Management, including 5+ years in a senior leadership role within an IaaS, PaaS, or Cloud Services company.

• Proven track record of managing large customer portfolios and enterprise relationships.

• Deep understanding of infrastructure architecture, SLAs, data center operations, cloud orchestration, and usage-based billing models.

• Strong executive presence and ability to influence C-level stakeholders.

• Experience implementing customer lifecycle technology (Salesforce, Gainsight, Totango, etc.).

• Exceptional analytical, communication, and leadership skills.

Compensation

$160,000 - $190,000

This salary can vary based on location, years of experience, background and skill set.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans. 

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan 

• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Vice President of Customer Support to lead our global support organization across Customer Support (Accounts & Billing), and Technical Support. This leader will be responsible for scaling and optimizing a high-performing, customer-centric support function for a rapidly-growing global cloud infrastructure provider. The ideal candidate is an experienced executive from the Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), or cloud computing sector, with deep knowledge of cloud operations, technical support at scale, and the frameworks needed to deliver world-class reliability, responsiveness, and customer trust. This is a highly visible role in a high-growth technology company, which will require driving the global support strategy, measuring and reporting status to executive leadership, and implementing data driven decisions & processes for continuous improvement. This is your opportunity to join our fast-growing team and leave your mark on Vultr and the future of cloud infrastructure.

Key Responsibilities

1. Strategic Leadership

• Define and execute the global support strategy aligned with company growth, platform reliability, and customer experience objectives.

• Build and maintain a world-class multi-tiered support organization, spanning reactive ticket support, proactive customer care, and incident response.

• Partner with Product, Engineering, and Customer Success leadership to drive feedback loops that improve product quality, platform reliability, and customer satisfaction.

• Establish clear KPIs and OKRs for responsiveness, resolution, CSAT/NPS, uptime communication, and operational excellence.

2. Customer Support (Accounts & Billing)

• Oversee the global customer support organization handling billing, account management, and customer policy inquiries.

• Ensure consistent quality, efficiency, and empathy in every customer interaction through structured training, QA, and tooling.

• Implement and optimize automation and AI-driven solutions to improve case routing, response time, and self-service adoption.

3. Technical Support

• Lead and evolve the Technical Support organization responsible for diagnosing complex infrastructure issues across compute, storage, networking, and GPU clusters.

• Define escalation pathways and SLAs for Tier 1-3 incidents, including integration with SRE and Platform Engineering teams.

• Drive development of internal tooling, documentation, and telemetry to empower faster and more accurate root-cause analysis.

• Champion a culture of continuous improvement through problem classification, post-incident reviews, and metrics-driven process optimization.

4. Operational Excellence

• Implement data-driven decision frameworks, dashboards, and early warning systems across all support functions.

• Establish a scalable 24×7 global coverage model with tiering and efficient on-call management.

• Partner closely with Finance to forecast headcount, budget, and productivity improvements.

• Represent the Support function in executive reviews, board reporting, and cross-functional leadership discussions.

Qualifications

• 15+ years of experience in Customer Support, Technical Support, or Operations, including 5+ years in executive leadership roles.

• Proven leadership in IaaS, PaaS, or cloud infrastructure organizations (e.g., compute, storage, networking, GPU/AI cloud, or hyperscale environments).

• Demonstrated success in scaling global teams, building processes across time zones, and implementing automation and AI in support workflows.

• Strong operational mindset with deep understanding of incident management, SLAs, post-mortems, and support analytics.

• Experience overseeing Trust & Safety, abuse management, or compliance operations is preferred.

• Exceptional collaboration and communication skills with technical and executive audiences.

Compensation

$180,000 - $210,000

This salary can vary based on location, years of experience, background and skill set.